First Day Reviews | Read Customer Reviews of firstday.com

First Day Reviews | Read Customer Reviews of firstday.com

First Day reviews

825 approved reviews, newest moderated first

Gerry
Oct 15, 2026
Their website makes it very challenging…
Their website makes it very challenging to “manage your subscription.” When you go to the cancellation page, there are 2 paragraphs of info on cancellation but no active link to cancel. When I emailed customer service 2 months ago, I was told it was taken care of only to see the charge come up again overnight at 2am. I resent businesses who run this way. I will be disputing the charge and will share this review with others to forewarn them of business practices.
Response from First DayOct 15, 2026
We’re sorry to hear about your experience. We understand your concerns about managing your subscription and the recent charge. Please reach out through our Contact Us page with your order details so our team can review the account, look into what happened, and help with next steps.
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Lisa M.
Oct 14, 2026
My son is so picky and he loves First…
My son is so picky and he loves First Day vitamins!!!
Response from First DayOct 15, 2026
We love hearing this! It's wonderful to know your son enjoys First Day and that it has found a happy place in your family's routine. Thank you for taking the time to share your experience with us!
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NA
Oct 13, 2026
Operations
You need to fix your system. When someone pauses a subscription, they should be able to pause it indefinitely and not have to be surprised when the subscription turns back on because you are trying to steal their money. I keep getting orders shipped to me when I did not want that and the customer service team doesn’t help at all.
Response from First DayOct 13, 2026
We’re sorry this experience has been frustrating. We’d appreciate the opportunity to connect with you directly and better understand your concerns. Please reach out through our Contact Us page so our team can assist you and work with you on the next steps.
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Victoria L.
Oct 13, 2026
Very hard to cancel subscription.
Very hard to cancel subscription.
Response from First DayOct 13, 2026
We’re sorry the cancellation process has been frustrating. Trustpilot doesn’t provide us with account details, so we can’t review your subscription here. Please visit our Contact Us page to connect with our support team directly, so they can look into your concerns and help with the next steps.
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Danielle H.
Oct 13, 2026
Is it working?
It is hard to know exactly what is or is not making the difference but these vitamins obviously are helping my teenage daughter rather than hurting her. The shipment is regular but we live outside the continental US so shipping is delayed by a month which was especially confusing at first. I really appreciate being able to manage the subscription by pausing it for a month or two.
Response from First DayOct 13, 2026
Thank you for sharing your experience! We’re glad First Day has been a positive addition to your daughter’s routine and that subscription flexibility helps. We understand that international shipping delays can be challenging and appreciate your patience.
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Meghan Z.
Oct 12, 2026
I have been using First Day for a very…
I have been using First Day for a very long time. I have an 8 year old and a 18 year old who both use multiple products from this company. My youngest son has suffered from tummy issues which have almost disappeared at this point. I would highly recommend First Day to any and every parent.
Response from First DayOct 13, 2026
Having your family choose First Day over the years means a lot to us! Thank you for sharing your experience and recommending us to other parents. We’re grateful to be part of your family’s routine and appreciate the trust you’ve placed in us.
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Tauri
Oct 12, 2026
No llegó el producto
No llegó el producto. cobraron el producto y no llegó a mis manos.
Response from First DayOct 12, 2026
We're so sorry your order hasn't reached you, and we understand how frustrating that is. Please reach out through our Contact Us page with your order details so our team can review this and help with next steps.
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JOHN
Oct 11, 2026
Doesn’t help me like ads said they would
The ads boast about how it helps curve a teen’s hunger and help with their mood. Where they taste great, they do not help in those areas.
Response from First DayOct 12, 2026
We're sorry this wasn't what you were hoping for, and we're glad your family enjoyed the taste. For health-related questions, a qualified healthcare professional is the best resource. Please reach out through our Contact Us page with your order details so our team can help with next steps.
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