First DayReviews of firstday.com

My teens hate the smell & flavor but I’ve fought them to take the vitamins. We’ve seen no difference. Buyer beware customer service won’t work with you after their “45 day” window. It was also challenging to actually cancel my subscription. I thought I had but apparently “paused” it, so just be careful with this company. I asked if they would consider sending upcoming subscription reminders & they intentionally do not do that (that’s what they told me). They don’t care about their customers, only getting your money.

"Responded to my concerns promptly”

My kiddo didn't care for the taste, but thanks to Patrick, who was very friendly, my return was resolved quickly and easily!

Attention: People are often quick to leave reviews when something goes wrong — understandably, because fair treatment matters. But I also believe it’s just as important to acknowledge when a company takes responsibility and does the right thing. In this case, while the process had its challenges, First Day ultimately handled the situation with integrity, and I appreciate the effort they made to resolve it properly. --- I want to update my experience with First Day, as the company ultimately handled a complicated situation in a very solution-oriented way. I placed my order at the end of November, intending it as a Christmas gift. Unfortunately, the first shipment never actually went out — only a shipping label was created — and after a month had passed with no delivery, the gift was missed. At that point, First Day promptly sent a replacement order, which I appreciated given how much time had already passed. When that replacement was expedited via USPS, I was unexpectedly charged $68 CAD in release/import fees. This fee was not disclosed at checkout and was frustrating as a Canadian customer. After I raised the issue, First Day fully reimbursed the $68, which I genuinely appreciated. What neither I nor the company expected was that the original order eventually arrived on January 9th via regular mail, with no extra charges at all. It appears the package had been lost or delayed in tracking. As a result, I did end up receiving extra bottles, but I understand why First Day acted quickly to reship once it was clear something had gone wrong. For Canadian customers, it’s worth noting that regular shipping did not result in any additional fees, while expedited USPS shipping did — something to keep in mind when ordering. On the product side, my two teenagers have tried the vitamins so far and like the taste, and the packaging is very well done. I’ll update further once we’ve had more time with the product. While the initial experience was frustrating, I give credit where it’s due: First Day was responsive, fair, and focused on resolving the issue, and I appreciate the effort they made to make things.

As a mom of 4, finding the right vitamins and supplements for my kiddos can feel like a part time job. I want something natural, little to no sugar (and certainly not coated in it!), and that they would take willingly. First Day hit the mark for us. My girls look forward to taking their vitamins and I feel good about giving them. I’ve even noticed some positive behavior changes in one of my children. First Day has been a win for us!

My granddaughter loves these. It's one of the first things she asks for when get to the house. Nana, I want my gummy.

These might be the best vitamins but trying to buy them without a subscription is an ordeal. I put them in my cart I went to check out only to notice I had accidentally chosen a subscription. I took them out of my cart I tried again there are all these ads that popup repeatedly making it difficult to make a purchase. I put a purchase in my cart at 3 times only to notice that the subscription was chosen more popups come up asking for my email, my cell #, suggesting offers. I gave up, bought nothing but at least I am not stuck getting a repeated subscription that I don't want.

It’s a scam subscription company that makes the cancel subscription button extremely hard to find. DO NOT SUBSCRIBE