First DayReviews of firstday.com

Response from First DayJan 7, 2026

We’re truly grateful you took the time to let us know. Hearing that your kids are feeling more satisfied and that things feel calmer at home means the world to us. We’re thrilled that First Day has become a positive part of your family’s routine, and we appreciate your enthusiasm and support more than you know!

Response from First DayJan 7, 2026

We’re truly sorry to hear about the unexpected charge and the frustration this caused. Truly, not the experience we want for you. While our checkout does show a 30-day renewal, we recognize that when purchasing multiple months at once, that expectation isn’t always clear, and we take responsibility for making this easier to understand and manage. We’re actively reviewing how subscription options are presented to prevent this going forward. Since Trustpilot doesn’t share customer details, please reach out to us directly via chat or email with your order number, and we will review it right away to get this resolved as quickly as possible.

Response from First DayJan 7, 2026

Finding a vitamin without the extra sugar and junk can feel like a scavenger hunt, so we’re thrilled this was a great find — and that your kids actually enjoy taking them (major win!). Thank you for sharing and for trusting us with your family's health!

Response from First DayJan 7, 2026

Wonderful feedback! Knowing your son doesn’t fight taking his vitamins (and actually runs in for them!) means everything to us. We’re so glad the experience has been easy for you and helpful for him, and we really appreciate you being part of our community.

Response from First DayJan 7, 2026

Such a happy read! Picky-kid approval and parent-approved flavor is a total win! We love hearing that you’re seeing positive changes with consistency and that your family stayed feeling well through the holidays. Thank you so much for sharing!

Response from First DayJan 7, 2026

Thank you so much for sharing this, Christina. It truly means a lot. Seeing that shift in her mood and family engagement is huge, and we’re honored to be part of that routine. As for the refill gummies being a bit dried out, that’s definitely not what we want, and we’d love to make this right. Please send us a DM so we can help, since Trustpilot doesn’t give us a way to reach you directly.

Response from First DayJan 4, 2026

Thank you so much for sharing this! We’re thrilled to hear your kids enjoy the vitamins and that they love the taste. Knowing they’re getting the nutrients they need makes all our efforts worth it! 😊

Response from First DayJan 4, 2026

Thank you for sharing your experience, Teryn. We’re really sorry to hear about the issue with your vitamins and understand how frustrating that must have been. Regarding the “Subscribe & Save” option, we want to clarify that it’s fully optional; customers can always choose between a one-time purchase or a subscription. For subscriptions, the billing is based on the quantity and frequency selected at the time of the initial purchase. This ensures your products arrive consistently without interruption. We truly value your feedback and want to make sure every experience with us is a positive one. Please don’t hesitate to reach out so we can assist further.