First DayReviews of firstday.com

I initially liked the product so I subscribed. I needed to update my subscription and made changes. I was just shipped all of the previous products that I removed from my subscription. Customer service basically said I don’t see that you tried to make any changes so tough luck and the subscription process on their website is an absolute nightmare. It says you can manage your subscription, but in actuality, you can’t cancel it. You can remove items until you have one item left and then it is impossible to get rid of it because there is nowhere that allows you to cancel the subscription completely or remove the last product. It only allows you to swap it for something else or change the delivery frequency. I’ve been in touch with customer service and was told too bad for you. Found them incredibly useless and still have a subscription I had to push it out a full year just so I have time to figure out how to get it to stop.

I have tried to cancel my membership 3 different times no one responds to me or gets back to me and it’s really frustrating.

I needed to adjust my subscription, so I reached out via email. Each time, I received a response within the hour, and my needs were met to my satisfaction. Very professional!

My 7 year old boy did not like the taste.

Tried to cancel my subscription (it was going to be temporary) but apparently they never canceled it. Found out it wasn't canceled when the auto charge happened with absolutely no reminder. I contacted them immediately via email and website chat. Got no reply from the website chat but did get an email stating that an order is impossible to cancel. If this is truly the case they need to make some common sense customer friendly changes as this being non cancelable is outrageous and horrible customer service. I have continued to try and contact them over 20x with no reply. Stay away from this company it's obvious they don't care about their customers. They have now lost a customer who was spending hundreds of dollars a month with them. I will never do business with this company again.

My four kids ages 2-11 love these vitamins. They are their “treat” after they brush their teeth and get ready for the day. I love the ingredients and they taste amazing. The bottle is really cool too. It’s a bit of an investment for a big family. But so far it’s worth it. I love knowing that these vitamins help fill potential nutritional gaps. Even though the main source of vitamins should be Whole Foods. This is a helpful tool for busy families.

I like the taste of the gummies but they are more often than not melted together due to sitting in a community mailbox all day in the FL heat until the evening pickup.

Helpful in resolving issues to use rewards