First DayReviews of firstday.com

I started a subscription for vitamins in the spring. I decided after a couple of months that I no longer wanted to purchase the vitamins. It was impossible to cancel on their website even though they tell you that you can. They only give an option to pause subscription. I contacted support asking that my account be cancelled. They asked for information to verify my account that I sent back. They then proceeded to charge me for another two months. They avoid any responsibility and there is no phone number to contact. Absolutely terrible company.

It is refreshing and comforting to know all questions are welcomed and answered within a remarkable amount of time. My teen has been on the Multi and is doing great on it! He recently started the Night Magnesium and we’re waiting to see how he does on it! 🤗

Great website, seems like quality vitamins. They do tend to melt into a blob but can usually separate with a little picking. I get the teen and women’s and I’m liking the magnesium wind down.

The vitamins have a terrible smell and texture. They are really big and you have to take multiple of them. I have 4 kids and none of them like them. They advertise even those with autism and food issues like them - false! I have 2 autistic kids and neither of them can tolerate them.

The bag of refill was open and some gummies had fallen out of the bag into the package. I took pictures

My son love the flavor and doesn't complain about taking the vitamins. He has been taking the multivitamin for awhile. He just started taking the magnesium and focus gummies to help him with the back to school transition. It has made the morning routine easier.

I am extremely disappointed with my experience with First Day. I originally ordered 2 bottles of gummy vitamins for my son. Shortly afterward, I received an email from the CEO, Alice, asking whether I wanted to add one additional bottle at a discounted price. I agreed to that offer. Instead of simply adding the one additional bottle I agreed to, my order was changed to 3 pack bottles, more than doubling the amount bringing my total to approximately $108. Originally order was $48. I have one child, and I never requested or authorized that quantity. I contacted the company immediately and clearly asked them to modify the order back to my original purchase. Rather than honoring that request, I was offered store credit, then she went silent. What makes this even more concerning is that I was also charged for a membership that I did not authorize or agree to. They simply add and charge customers here. I find this entire experience extremely troubling. Customers should be able to trust that they agree to add one item to an order, the company will not substantially increase the quantity and charge them for products and memberships they did not authorize. I expected a straightforward resolution and a refund for the unauthorized additional charges that were just added by them btw—not store credit that forces me to continue doing business with the company. I strongly recommend reviewing your order carefully as charges of memberships seems to be an ongoing issue in this company!! I am asking First Day to take responsibility for the unauthorized changes, cancel any membership I did not approve, and refund the additional charges for the products I did not authorize. Order #FWZA4171619 .

I have yet to recive my order