christina C.
Excellent customer service very ...
Excellent customer service very prompt. My glasses came very quickly to Canada within a week of ordering them. Highly recommend this company.

Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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christina C.
Excellent customer service very prompt. My glasses came very quickly to Canada within a week of ordering them. Highly recommend this company.
Melissa G.
This was my first time ordering glasses online I tried 4 different company's I had to send a pair back put these were my favorite I love these glasses will be ordering more
piaiscool on Y.
Shipping is FAST! Glasses are high quality and stylish! I get compliments every day from friends AND strangers! I'm so happy with them that I ordered a second pair already! Way more affordable than if I were to go to an actual optometry office to get a pair! 10/10 would HIGHLY recommend!
maya
I absolutely love Firmoo so much ! Their glasses are so cute but super affordable! I have 2 pairs of glasses from them and I in love with both! Their customer service is amazing also , they are so kind and helpful and they also respond really fast : ) Also shout out to my CSR Agnes !! She is so kind and patient <3
Naturally M.
The glasses were in perfect condition however it took 2 weeks to come.
Response from FirmooDec 23, 2017
Dear Mystique, Sorry for making you wait for a long time. Hope you will have a better shopping experience with us next time. If you need any help, feel free to contact your exclusive CSR. He/She would be happy to help you. May you have a wonderful new year! Sincerely, Firmoo Customer Support
Catherine
The best customer service ever! Thank you
joshingme
Thanks vizy for the continued follow up on my order! Much appreciated 🤙🏽🌺
Kelly Donovan K.
I had a bit of a hard time ordering my glasses--my issues not Firmoo-- and the CS representative, Jack, helped me EVERYTIME I messaged him, with in 24 hours! He always had a pleasant response and helped me with no issues. I highly recommend Firmoo and their selection is incredible!