FirmooFirmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Grady
WoW!!!!! I own many pairs of glasses that I've bought from many different places on the internet. This par is by far my favorite. Also great customer service. Not to mention it came with a hard cass, micro cloth case, and screw driver with Extra nose cushions. Look forward to placing my next order.
Brenda
I like the size of the lenses because it's like my old hipster rectangle ones but the lens are very reflective. It also makes me dizzy a little because my eyes have astigmatism now.
Response from FirmooAug 8, 2019
Hi Brenda, thanks for your review. To eliminate reflections, anti-reflective coatings are recommended. They also give better vision for night driving and for computer use, which means less eyestrain. If you need any help with it, feel free to contact us. Email: [email protected] (Reply within 24 hours on weekdays and 48 hours on weekends) Toll Free: 1-855-487-6006 (Everyday, 7 a.m.-5 p.m. PDT.) Live Chat: Start a live chat (Everyday, 5 a.m.-8 p.m. PDT.)
Kevin O.
Top notch customer service! I didn't know the process of what to do when the frames were too big but Shandee helped me through the process and was very helpful and open about the polices. I will definitely be promoting Firmoo to my friends!
Luana P.
Customer service is excellent. I was assisted by Abigail who was very helpful throughout the process. Glasses are perfect- good value for money. Really happy with my purchase 😁
fi
Top notch customer support, quick and fast replies for live chat, very informative So many styles to choose from at a very affordable price!! Only con is you can try them on. Shipping to Canada was super fast took one week to get here which is crazy, shipping to Canada is always slow for me, so that is a huge plus! Frames are a bit on the flimsy side just take extra caution with them, but the prescriptions were spot on! I want to buy so much more from here. Recommend everyone in the world to buy here!!
Anabel Tejada R.
Great agent, she answered all of my questions with patience and was polite. 💖
K LaRee R.
I ordered for the first time a pair of prescription sunglasses. Love them! They fight great and was surprised how quick the delivery was. I will recommend them and will order again
Janee R.
Quick and efficient help.
