Fire Pits USA Reviews | Read Customer Reviews of firepitsusa.com

Fire Pits USAReviews of firepitsusa.com

3.9108 reviews
Decoration & Interior
121 S. Tejon Street Suite 201, Colorado Springs, Colorado

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Fire Pits USA

About Fire Pits USA

Fire Pits USA is a leading online store that specializes in providing high-quality fire pits and related accessories. With a commitment to offering the best products and exceptional customer service, Fire Pits USA has quickly become a trusted source for outdoor enthusiasts and homeowners looking to add warmth and style to their outdoor living spaces.At Fire Pits USA, you'll find a wide selection of fire pits, ranging from classic wood-burning designs to contemporary gas-powered models. Each fire pit is crafted with the finest materials and attention to detail, ensuring that it will provide years of reliable use and enjoyment.In addition to fire pits, Fire Pits USA also offers a range of accessories to enhance your outdoor experience, including grills, cooking tools, and covers to protect your fire pit from the elements.With a dedication to customer satisfaction, Fire Pits USA is proud to offer fast, reliable shipping and a hassle-free returns policy. Whether you're a seasoned outdoor enthusiast or just getting started, Fire Pits USA is your go-to source for high-quality fire pits and accessories.

Fire Pits USA (firepitsusa.com) has 108 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: firepitsusa.com
Website: firepitsusa.com
Category: Decoration & Interior
Location: Colorado Springs, Colorado
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 29% of reviews.
Latest: Most recent review: August 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Fire Pits USA reviews

108 approved reviews, newest moderated first

James C.
Mar 3, 2023
Fast customer service,fast shipping and…
Fast customer service,fast shipping and high quality of material
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Jeff H.
Feb 16, 2023
looking for fireplace for RV
I have been looking for an electric fireplace to add to my motorhome. I looked a several and even purchased one prior to this one. This one is far superior in both construction, and function.
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Peter B.
Feb 15, 2023
Touchstone - The Sideline Recessessed Electric Fireplace
This product is exactly what it claimed to be, realistic looking along with giving off a nice amount of heat. The shipping was fast and well packaged. Installation was easy with good instructions. The price was also lower than other sellers. Would definitely recommend this company.
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Kipp S.
Feb 14, 2023
Responsive Customer Service, shipping a little slow
Ordering my new grill was easy, and I utilized a discount code to get a few bucks off. Please note that it did take over 1 week for my grill to ship. Shipping is done through a 3rd party, and the shipment was made with a semi trailer shipment. I made my order online 01/09/2023 online, and didn’t receive my order 02/01/2023. This was a little longer than I would have liked, or was made aware of. Please note that every time I contacted customer service they were responsive, fast with a reply, and always had an answer for me. The shipment arrived in good shape, it contained all of the items I ordered, and the package was not damaged. I have 4 out of 5 stars related to the slower than expected shipping. Even with all that information, I would definitely order through this company again. My Napoleon grill, works great, and I am excited for many years cooking on it, and trying out the sear station on the side.
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Megan R.
Jan 30, 2023
Easy to purchase at a great price
Easy to purchase at a great price. Quick shipping with good communication on progress of shipping process. Great product, just as described.
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CONSTANTIN R.
Jan 18, 2023
Deceiving sales practices.
Deceiving sales practices.
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JL
Jan 18, 2023
Stopped drafts at the right price
I ordered two tempered glass inserts for my gas fireplaces, which were previously covered only by a metal mesh insert. The addition of the glass inserts has stopped the cold air draft from the fireplaces in my home. The price, service and delivery from Fire Pits USA were excellent!
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Dan H.
Jan 9, 2023
Very responsive customer service and quick shipping.
Fire Pits USA was very easy to work with. I had a unique payment situation and they patiently worked with me on it. My order was shipped very quickly and I received it much faster than I anticipated. The price of the Solo Stove - Yukon Heat Deflector was also better than all other competitors. This is a great addition when wanting a fire on a cold winter evening.
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