Mike B.
Great
Shipped out right away, item as described. Thanks

Fire Pits USA is a leading online store that specializes in providing high-quality fire pits and related accessories. With a commitment to offering the best products and exceptional customer service, Fire Pits USA has quickly become a trusted source for outdoor enthusiasts and homeowners looking to add warmth and style to their outdoor living spaces.At Fire Pits USA, you'll find a wide selection of fire pits, ranging from classic wood-burning designs to contemporary gas-powered models. Each fire pit is crafted with the finest materials and attention to detail, ensuring that it will provide years of reliable use and enjoyment.In addition to fire pits, Fire Pits USA also offers a range of accessories to enhance your outdoor experience, including grills, cooking tools, and covers to protect your fire pit from the elements.With a dedication to customer satisfaction, Fire Pits USA is proud to offer fast, reliable shipping and a hassle-free returns policy. Whether you're a seasoned outdoor enthusiast or just getting started, Fire Pits USA is your go-to source for high-quality fire pits and accessories.
Fire Pits USA (firepitsusa.com) has 108 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Decoration & Interior · Englewood, Colorado
Excellent
Decoration & Interior · Broomfield, Colorado
Excellent

Decoration & Interior · Denver, Colorado
Excellent
Decoration & Interior · Boulder, Colorado
Great
108 approved reviews, newest moderated first
Mike B.
Shipped out right away, item as described. Thanks
Edgar O.
Great shopping experience and customer service. Item received as described and quick shipping!
Peter
searched the web for the Napolean wheel upgrade...very limited availability, very long lead times when availability existed, and shipping quite expensive! an agent @ Fire Pit reached out by phone to me to follow up.she assured me they had the item in stock and could immediately ship FREE! GREAT personal customer service and follow up.
David
Extremely responsive customer service. The company has been a pleasure to work with. In stock items ship very quickly. Unfortunately, there is a delay of 6-8 weeks for items that are not stocked.
Janet N.
Still waiting for my order due in in early August
Response from Fire Pits USAAug 16, 2023
We understand your frustration regarding the inconvenience caused. We sincerely apologize for the unexpected delay in your order. We want to assure you that we are actively working to address this issue, and we've taken steps to ensure a smoother process moving forward. The estimated delivery time for your order has been adjusted, and we now anticipate it to be fulfilled by early September. We value your patience and thank you for your understanding as we strive to provide you with the best possible experience.
Elias
They had the best price on the item I was shopping for. Kept me updated about my order. Will shop here again!
Jason A.
Great service fast delivery
John H.
Don't know about the product yet. Not even shipped yet
Response from Fire Pits USAAug 1, 2023
We apologize for any inconvenience caused. Your order is currently in progress, and we have already provided you with the estimated time of arrival, which was agreed upon. If you have any further concerns or questions, please feel free to reach out to us. We are committed to ensuring your satisfaction with our services. Thank you for your understanding.