Firepitsurplus is listed under Decoration & Interior.
Firepitsurplus (firepitsurplus.com) has 165 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Theo K.
Great service by Rayden. We are completely satisfied with our new fire bowl!
Response from FirepitsurplusJan 7, 2026
Thank you for your review! We’re glad Rayden provided the best service and that you’re completely satisfied with your new fire bowl. We truly appreciate your business and support! — Fire Pit Surplus
Kelvin D.
I was pushing for a quick, last minute purchase on a Drolet HT 3000, and I called the office at fire pit surplus to see when the unit would arrive. I have an appointment booked for first week of January, and the unit would not be here till feb 7th. I spoke with Darrel Goodall, and he was able to convince me to switch to the drolet escape 2100, with the variable speed blower and get it to me the first week of January. 10 out of 10 recommend working with Darrell and will definitely be giving him a call back for all of my future stove installs. Thanks for getting me out of a pinch, Darrel.
Response from FirepitsurplusJan 7, 2026
Thank you for sharing your experience! We’re thrilled that Darrel provided the best guidance and helped you find the perfect Drolet Escape 2100 wood stove with fast delivery. Your recommendation means a lot, and we look forward to assisting you with all your future stove installs. — Fire Pit Surplus
john T.
I would give the fire pit 4.8 stars as the condition was very good. I have use it once and loved it. The only thing I would say is I thought the ring diameter could be a little larger. My particular pit does not have a real large flame but I think that is because of the propane temperature was so low. The gas pressure is related to the ambiant temperature so winter you would expect a lower flame. It could also be my regulator and not the fire pit. No blame on the pit for that, just stating how I like it and why. It was packaged very well from the manufacture. My delivery was the sore spot of the purchase. The tracking order said it would be delivered on a certain day. It was very misleading. It did not show up on the day it said. When I called they said it would be another few days. They claimed they needed to call me to set the delivery schedule. That is not what my tracking information said. I would call the company ahead of time and clarify your delivery time before you take time off work to wait for them all day. My sales rep was Rayden. He was great to work with. Very helpful with all my questions.
Response from FirepitsurplusJan 7, 2026
Thank you for the detailed and thoughtful review. We’re glad to hear you’re enjoying your fire pit. We appreciate your honest feedback regarding the delivery experience. While shipping is handled by a third-party freight carrier, we understand how important clear delivery communication is and will continue working to improve that process. We’re especially happy to hear that Rayden provided great service. Your kind words will be shared with him. Thank you for choosing Fire Pit Surplus, and we truly appreciate your business. — Fire Pit Surplus
Ali
Great experience
Response from FirepitsurplusJan 7, 2026
Thank you for your review! We’re glad you had a great experience and received the best service from Fire Pit Surplus. We truly appreciate your business! — Fire Pit Surplus
Daniel G.
I worked with Darrel. He was very helpful and knowledgeable. Happy with our purchase
Response from FirepitsurplusJan 7, 2026
Thank you for your feedback! We’re glad Darrel could provide helpful service and that you’re happy with your purchase. We truly appreciate your business! — Fire Pit Surplus
Richard
were very helpful have not installed yet
Response from FirepitsurplusJan 5, 2026
Thank you for your kind words! We’re glad to hear our team was very helpful. Once everything is installed, we hope your new fire pit becomes one of the best additions to your space. Please don’t hesitate to reach out if you need anything during installation—we’re happy to help. Best, Fire Pit Surplus
ann S.
Darrell was very helpful and addressed all my needs. My Lunar Bowl Firepit is beautiful! I would recommend this company to everyone.
Response from FirepitsurplusJan 7, 2026
Thank you for your kind words! We’re thrilled that Darrel provided the best service and helped you with your Elementi Lunar Bowl Fire Pit. We truly appreciate your recommendation and your business! — Fire Pit Surplus
cav
Was unsure what wood stove and accessories to purchase. Rayden explained everything in great detail. His assistance was the reason why I choose Fire Pit Surplus. Highly recommend him if your unsure what to purchase.
Response from FirepitsurplusJan 7, 2026
Thank you for sharing your experience! We’re glad Rayden provided the best guidance and detailed explanations to help you choose the right wood stove and accessories. Your recommendation means a lot, and we truly appreciate your business! — Fire Pit Surplus
