Fine LinensReviews of finelinens.com

I purchased some pillowcases to match a sheet set. It was easy to order online and they arrived promptly. They were beautiful but the border thread did not match perfectly the color of the thread on my already existing sheet set. I returned them to Fine Linens. They promptly refunded my money however I did not receive any notification that they received the return nor of the refund. I sent an email but no reply. So I called them and they promply checked and said they had received the return and a refund had been issued. When I mentioned I had not recieved a message as to whether they received the return, he said, it may have gone to spam. I checked spam but it was not there. Overall, this was not a big issue. The product itself was nice and they were prompt. All in all, a good experience!

Hard to review the quality of product when it hasn't arrived. Website is cumbersome.

I spoke with Steven via phone who was very friendly, helpful and reliable. I only needed to order one sheet, yet was treated with as much care as if I would have placed a large order. Delivery was prompt as promised.

So much fun to shop at Fine Linen. So many items, so little money!

If I had know that part of my order was backordered I probably would have shopped elsewhere. It would have been a better shopping experience if had known that.

I decided to try the Turkish towels that were a bit thinner, as I don't like heavy towels. I was a bit worried about absorbency, but I have to say, I LOVE these towels! They are light weight, but large. They absorb better than my thicker towels! And, they don't take up as much room when folded. Shipping was immediate. I received them in just a few days. Love the service!

I ordered a Sferra fitted, king sheet. Fine Linens ordering and shipping was fine. Uncertain about the price point. Approx. $385. But the sheet itself, was not as soft as I wanted, which is a Sferra issue. I did genuinely try to pick a premium, super soft Sferra sheet to match some I already have, but the new one is somewhat disappointing. Hoping some further washings will will soften it over time.

Fine Linens provides to us the ability to purchase the best linens from the comfort of our homes, at affordable prices. They frequently have different brands on sale throughout the year, so you can always buy your favorite item at a sale price. Once I placed my order, my Matouk towels arrived the very next day. It just doesn't get any better than that!