SPOTReviews of findmespot.com

Absolute rip off! Cannot cancel contract and they will not respond to emails, I'm having to cancel credit card to stop future payments

Fraudulent billing policy! Basic subscription plan started at 100 euros per year, billed to a credit card (so you're unaware that there's a Direct Debit in place) then without your consent, auto-renews at 239 euros pa without any communication or notification. There is no way to cancel the service plan on their website. All contact forms lead to a phone number in Ireland, which takes 20 minutes to respond. Then the american operator offered me a $60 discounts as an incentive not to cancel. I don't trust that they have cancelled my subscription and will be cancelling my credit card just to be sure.

They have been overcharging me for years :( I am the owner of a SPOT3. Luckily I have never had to test it's abilities but we keep it with us on all our adventures. Now that we have 2 small children I have begun paying closer attention to make sure our subscription does not lapse. This year we were charged almost $250 for the year long BASIC subscription. I looked back at the 5 years we have owned it and realized that we have been OVERCHARGED every year... with the price progressively getting higher. We paid $247 last year :( as well. I have a feeling I am not the only one who has experienced this. Is there any legal course we can take? I called today and the customer service agent was actually very helpful and was able to credit back to my credit card the extra money I paid but was not able to give ANY explanation to why I have been charged so much more than the advertised price for years. I am honesty embarrassed that I did not catch it sooner but is there anything I can do at this point? In theory we should NEVER have to test the rescuing abilities of this device BUT we do have to pay for the service every year...what faith I had in the system has diminished significantly.

Absolutely scam. They will make you to pay the activation fee and next will deactivate the device just because they changed the plan and make you to pay the activation fee once more time. The support is terrible and not available most of time at all

Good service, hard to cancel but i found a easy way, get a online card like revolt, add some money and then de activate them immediatly after adding them to your spot account

STAY AWAY from this company! Their device "Spot GPS" does not work most of the time. We've tested it. Despite cancelling my subscription over a year ago, they did the following: 1) Billed my credit card 2) Charged an even higher amount 3) Never sent any notification 4) Never sent any receipt 5) Customer service was slow, they lied, they attempted to gaslight me, and finally begrudgingly refunded my money weeks later ONLY after I reported them for FRAUD to my credit card company. STAY AWAY! THere are better products out there.

Would not recommend. You will be locked into a 1 year minimum contract at $21 per month. NOT WORTH IT!!!

Please do not use Spot, it is a scam. It is impossible to get out of the contract. You will have to change your credit card number.