SPOTReviews of findmespot.com

What a bunch of thieves!!! I have been a loyal customer since 2008!!! The service then was very affordable around $99. Now they are increasing subscriptions by an extraordinary amount. I guess they hope by making it very difficult to cancel you will just go away. I was told on the day the contract was due for renewal $260.92 without any prior knowledge and the chance to cancel. I am going to take this up with Visa, as I said they are a bunch of thieves with absolutely no scruples. How many other companies do you deal with that jack the price $99 then $164 now $225 that's an increase of over 100% in three years! Lets hope that Covid 19 breaks them! How they think they are going to keep customers by being a bunch of scammers heaven knows, they have lost me and my 12 year patronage!

It is so far impossible to cancel. No way to cancel online. On hold now for a very long time , one person answered, then transferred me to someone, and it took a very long time on the phone.

I've subbed for years and found communicating with them over renewals to be slow and unreliable - pretty amazing for people in the life and death business. Just now I've asked them *three* times what my options are to suspend for a year and they answer a different question. They offered a discount once again, which I appreciate, but with financial difficulties and not being able to travel, I have a decision to make and can't get the information to make it.

Trying to cancel is hard. I changed my CC number to a false one on the web site. I better not need to cancel it.

Hi an update from Spot. I called to cancel my subscription of over £220 per year. Firstly customer service said the could reduce this to around £145 per year. I informed them still too expensive, they then said it could be done for £99 per year. It's well worth calling.

I just realized Spot has been billing me for service the last 4 years after I canceled. I just received an email saying they were auto renewing my service. I never authorized that and when I tried to stop the billing by email, they wouldn't do it. My wife called them to cancel and they wouldn't do it without me on the phone. When I called they wanted my account number (which I don't have now for years since I thought my account was closed. After speaking to a supervisor I was able to close the account but they refused to refund my money. I feel scammed.

The concept of a Spot device is great. People know where you are, you can send messages and get help if needed. There are several choices available in addition to Spot. I would strongly recommend InReach. From my personal experience there are several reasons. 1. Better messaging 2. Better pricing packages 3. No "ambush" auto renewal billing 4. Better and much more responsive customer service 5. Better user experience (ease of use, set up, reliability).

Beware of the subscription cancellation trap!