The SPOT product family uses both the GPS satellite network to determine your location and the Globalstar network to transmit messages and GPS coordinates to others including an international rescue coordination center.
SPOT (findmespot.com) has 139 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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kund
They basicly scam you. You can not remove your card from the account and they keep billing you. When you cancel the subscription, it just says pending and it keep pulling money from you month after month. Support not responding etc. Any lawyer reading this feel free to contact me so we can sue this company to stop it from performing this obvious scam.
Laurys M.
Des escrocs, ils vous facturent 59€ après les 2 euros …
Redeno
Hi when I was adjusting payment info, I was one day late when paying a bill to fast with deactivating info on my account they were complicating. thing with paying a bill don`t know how the paymeant when thought their end?
Name
Wish I'd seen this beforehand. About as sketchy and dishonest as they come. You have been warned.
Steve
Very complicated/impossible to set up. Customer service are not helpful at all. Expensive fees every month. I do not recommend this product
Chris
Some of the worst customer service I've ever experienced, terrible. Coverage is bad and the devices constantly break, one spot of rain breaks them. Go with Garmin.
A H.
Salesperson blatantly lied about the nature of the service. I used this device one time for a hunting trip. I was told it was a 30 day service that did not renew. Returned from a deployment 6 months later I find $300 in charges in my account it was linked to. Called, spoke to a CS rep, they told me no managers were available. Then they told me they’d have one call me. Never received that call. Filing with Colorado consumer protections and marking the charges fraudulent with my bank. This company is unethical and the equivalent of an eastern hemisphere call center. Stay far, far away from their products and services.
Paul
In the Northern parts of Norway and Sweden (Abisko) the spot service only delivers 10%-15% of the check-in messages. Customer service blames is on the weather. The service map reports good service. The check-messages did not provide confidence on the delivery of a SOS requests although customer service says it should be better. In other areas I had a better experience with their service. Just not in the northern parts of Norway and Sweden.
