The SPOT product family uses both the GPS satellite network to determine your location and the Globalstar network to transmit messages and GPS coordinates to others including an international rescue coordination center.
SPOT (findmespot.com) has 139 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 4 reviews with 3 stars · Clear filters
Mikal
Customer service is not available. I can't imagine they are so busy that you have to wait more dan 45 minutes before the pick up. But the woman who picked up in the end helped me and solved the problem quick. Would be a big improvement if you could send your questions by e-mail.
Fred T.
Tried using their updater for Spot Gen 4 as I needed a firmware update. It only works on Win 10 as it is 32 bit and Win 11 (which has been out for years) doesnt accept 32 bit software. There is a converter for Win 11 but its VERY COMPLEX to use and I cant.
Karen
Had my gen 3 for about 5 years. Not a bad product as long as your expectations are not too high. The unit does rather poorly in big trees whereas my runing and biking partners with a Garmin product had complete tracks. I had a problem two years ago on an out/back hike. the last couple of miles showed the tracks about 1/2mile east, which was NOT the case. I told them and they sent me a new one, no questions asked and no charges. Unit was way out of warranty. Never had to use the panic features. The "I'm OK" feature always worked. They have always treated me fairly. Never over charged.
R F.
Hi an update from Spot. I called to cancel my subscription of over £220 per year. Firstly customer service said the could reduce this to around £145 per year. I informed them still too expensive, they then said it could be done for £99 per year. It's well worth calling.
