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FIJI VACATIONS/ FIJI TRAVEL (fijivacations.com) has 238 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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238 approved reviews, newest moderated first
Kevin K.
We thoroughly enjoyed our stay in Fiji. We were impressed by the resort choices, the efficiency with which all of the transfers took place the the beautiful places we stayed and visited. I did not have any prior knowledge of Fiji or the islands. I would recommend Fiji Vacations for a first time traveller because there are so many choices.
METUSELA A.
The agent knew her information well and acted fast.
Response from FIJI VACATIONS/ FIJI TRAVELOct 3, 2023
Thank you so much. Melissa is a seasoned agent and knows the ins and outs of the airline industry. Vinaka!
Angie R.
Trip of a lifetime! We started planning 4 months before our vacation and found Cheryl to be extremely helpful. She answered all questions in a timely manner, even on the weekends! Our travel went smoothly because of the information from Cheryl and Fiji Vacations. Once we arrived in Fiji, we enjoyed a lovely stay at Koro Sun Resort. Thank you, it was everything we wanted and more.
Response from FIJI VACATIONS/ FIJI TRAVELOct 3, 2023
Thank you for your review! Koro Sun is a fantastic resort and it is so great to hear that it exceeded your expectations! Vinaka
Catarina V.
We went to Savusavu with our two kids and we couldn’t be happier. The place was really nice, the locals super friendly and the resort staff always with a smile on their faces. We got some rainy days but there was still plenty of things to do outside the resort. Resort had a kids club so the kids had so much fun and it was hard for them to leave Fiji. Fiji vacations was super helpful with their suggestions on which place would be better for our needs and the trip was super smooth. We didn’t have any problems at all with the flights and the resort. I would recommend Fiji vacations and Cheryl to my friends in a heart bit.
Response from FIJI VACATIONS/ FIJI TRAVELOct 3, 2023
Thank you for your review! Koro Sun is a fantastic resort for both families and couples and it is so great to hear that it exceeded your expectations! Vinaka
Jeremy
The resort was awesome, the staff were awesome. I would absolutely come back here. The food. Wow the food. With the exception of breakfast, not one meal was the same. The area around the resort is gorgeous. The wooded walks, snorkeling to the south of the resort is almost as good as the diving. The colors are amazing. A lot of what you eat comes from the area around the resort. The only hiccup was getting through customs and making the connecting flight. We missed it, but it only held us up for an additional 30 minutes for the next flight.
Response from FIJI VACATIONS/ FIJI TRAVELOct 3, 2023
Thank you for your review Jeremy. I know it was a long time overdue and we are so happy you finally got to experience all Fiji diving has to offer. The rainbow reef is spectacular! Vinaka
customer
excellent communication by Cheryl. very impressed. My only critique is the that images of the room we had were NOTHING like what where we stayed. I understand it is website pic-- but I can tell this website pic was completely different than any of the rooms at Funky Fish. I would say the image is misleading. Rec you obtain a more contemporary pic. The facilities were a lot more bare bone- but it is a surf trip and it didn't bother me. But had I brought my wife, she would have been extremely upset that the images didn't match reality. Just sayn. Overall I LOVED Funky Fish and would do it again and think the locals went above and beyond to make the experience incredible. They obviously really care about their visitors and I already miss them. Please let them know that they are THE BEST part of the surf trip (Cloudbreak was amazzzzzingggg...) Take care, Roger and Jacob
customer
The vacation itself was amazing. However our experience with Fiji Travel was frustrating with poor communication. There was a problem with baggage being included in the flights (we were told in writing it was, then changed to it wasn't- apparently Fiji airways changed their pricing and whoever booked our tickets didn't realize it). Fiji vacations did eventually cover our baggage costs though the staff we dealt with were quite rude about it. While in Fiji I heard from many other people that that is a common experience with the owner of this company
Response from FIJI VACATIONS/ FIJI TRAVELMay 22, 2023
Tamar, Thanks for your review and we are really glad that you loved the resort that our team hand selected for you. Fiji Airways did make a complete change to their pricing and inclusions and your booking was one that was caught between the two systems. We made it right and covered the nearly $400 in baggage fees that should have been included by the airline. Not sure what you are thinking was rude and really not sure who would say anything about our company to a guest, but here is my only interaction with Tamar. I am very direct and succinct. Tamar Zwick Apr 29, 2023, 12:21 PM to me, Cheryl Perfect, thank you both. We are really looking forwards to being in Fiji next week! On Apr 29, 2023, at 11:55 AM, Melissa Pomeroy wrote: It does already. Cheryl and I paid $400 to fix it. On Sat, Apr 29, 2023 at 11:02 AM Tamar Zwick wrote: Thank you! Do you know when it will reflect the baggage on our tickets? On Apr 26, 2023, at 8:41 AM, Melissa Pomeroy wrote: Tamar, I noticed that you do not have any seat assignments. I just wanted to advise that you were lacking seat assignments. As this is a personal preference and a chargeable service we suggest that clients arrange these on their own. You can wait until the airport to be assigned seats or you can reserve them ahead of time. Please take a moment to Click here to reserve and pay for your seat assignments on Fiji Airways. Step 1 Click here Step 2 Click in middle of page where it says "MANAGE BOOKINGS" Step 3 Enter your PNR number and last name- PNR 2GTDNN Step 4 Click "Additional Services" Step 5 Select "Seats" and select and pay for your seats. If you have questions please let us know. You can Call Fiji Airways at 800-227-4446.
Nicole M.
From start to finish we felt taken care of. I took my whole family on a special vacation after my husband and daughters dad passed away. Fiji vacations had everything planned for us. Above and beyond anything I could have imagined. The most special moments ever. Memories to last forever. We are homesick for Fiji and the beautiful culture Melissa introduced us to. We are already planning our next trip back with Fiji vacations.
Response from FIJI VACATIONS/ FIJI TRAVELOct 3, 2023
Thank you Nicole! Fiji is such a special place and the people really make the destination. When you and your family are ready to return we will be here to make it happen! Vinaka!