alex A.
Country Villa Estatas MHC
EXCELLENT SERVICE.....
Our goal is to provide you with products that help your business grow, whether you use our products for packaging your own merchandise or whether you purchase for resale. We pride ourselves on our quality products, low prices, excellent service and quick delivery. We always strive to meet or exceed your expectations whether you are a show vendor, a specialty shop, a chain store, a wholesaler, a manufacturer, an organization, or in the service industry.
Fetpak, Inc. (fetpak.com) has 533 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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alex A.
EXCELLENT SERVICE.....
Shabana H.
I received my merchandise in a timely manner and was very pleased with the whole experience. The box arrived very neatly and carefully wrapped. Very pleased. I will shop again and recommend to friends and family.
Helmie V.
Excellent service, fast delivery, and products are very good.
margaret B.
We are very happy with the service and quality of Fetpak merchandise. They are highly recommend by our company!
SHARON O.
Fast Delivery
Stacy P.
I rate my customer service experience with you all a 1, and that's being generous, as i placed my order on Wednesday, February 4th and was disgusted to find out that, even though you all had received the money for my purchase already, my purchase wasn't shipped out until the following Monday or Tuesday which is quite unacceptable! I don't know what happened but i'm not sure if i will ever order from you ever again because the two times i contacted your customer service rep, she didn't seem to understand or have knowledge of why this occurred. It's definitely not a way to do business, which seriously hindered mine!
Response from Fetpak, Inc.Feb 17, 2015
Stacey, you ordered on Feb 4th at 3:23 PM, it should have been shipped on Thursday Feb 5th. Instead it was shipped on Monday Feb 9th. We could not find a reason for the delay. To sum up, we goofed. We sincerely apologize for any inconvenience our error caused. We are giving you a $10.00 credit on your next order, hopefully you give us another try. Normally, orders are shipped out the same day if received by 1:00 PM ET. Orders received after 1:00 PM are shipped out the following day. Again we apologize.
Linda H.
We've been ordering from FetPak for years....great customer service and very speedy shipping!
tara G.
I've owned a retail store for 13 years and have mostly ordered from one company, not fetpak. This time when placing my order with the other company I got irritated that the shipping costs were actually more than what I had ordered. I decided to give fetpak a try and I am completely satisfied. Fetpak has a new customer!