Billie H.
Great experience
Fast shipping, great customer service, did not hesitate to call and verify address, definitely order from
Our goal is to provide you with products that help your business grow, whether you use our products for packaging your own merchandise or whether you purchase for resale. We pride ourselves on our quality products, low prices, excellent service and quick delivery. We always strive to meet or exceed your expectations whether you are a show vendor, a specialty shop, a chain store, a wholesaler, a manufacturer, an organization, or in the service industry.
Fetpak, Inc. (fetpak.com) has 533 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Billie H.
Fast shipping, great customer service, did not hesitate to call and verify address, definitely order from
Joyce A.
I was very happy that I was able to find the size cellophane bag that I needed to complete my project. I was also able to receive them in a timely manner.
Cynthia T.
It's my first time ordering from Fetpak. I was given no delivery details. It has been ten (10) days since I placed my order (3/7) for some Poly mailers. I left a voice message on 3/15 the email replied my order would be delivered the following Tuesday 3/12.... didn't make any sense. I was also given a tracking #, but no carrier details so where should I go to track the package? I paid $7.95 for shipping.... and no indication was given as to how it would be shipped. I have used U-line for years and wanted to try Fetpak as they had a better price on the item I was looking for. After this, I'm happy to pay the higher price and know I'll receive what I'm ordering in a timely matter and have all the tracking info I need and the carrier at the time I place the order. I was looking forward to establishing a relationship with Fetpak as I own an apparel company and ship packages weekly.... I'm curious to see how their customer service resolves the issue... TBC
Response from Fetpak, Inc.Mar 18, 2015
Cynthia, we apologize for the mix up on the dates and lack of carrier information on your order. We have checked and found that your order was delivered yesterday March 17th at 3:10 PM. Customer Service will be contacting you today to confirm. Please be assured that errors are a rarity at Fetpak. We hope you give us another chance. Thank you.
John B.
Our order came with no mistakes. Have ordered before and will order again. Thanks!
yvonne M.
Have ordered from Fetpak several times and have been completely satisfied with each and every order and the service is great. Received my orders within just a few days. Thank You Fetpak, for great service this is the way it is suppose to work.
Brandi K.
Great product, great price, great service. I will definitely order from here again. I wish they had a few more styles to choose from but you can't beat the price for what you get.
Aaron B.
We received our shipment in less than 5 days and it was packaged very well. Good quality product.
John N.
Great products at a great price. You'll get exactly what you ordered.