customer
Had to be replaced
The free item arrived the first time and the interior zipper didn’t work. They were very gracious about replacing it. The second item arrived, and the inner zipper is still a struggle. I don’t think it’s gonna last very long. But it’s pretty and it honors our lady.
Response from FeratiaNov 14, 2025
Thank you so much for sharing your experience with us. We are truly sorry to hear that the inner zipper is still giving you trouble, even after the replacement. This is not the experience we want for you. When you can, please email us at [email protected]. We would be grateful for the chance to recheck this for you and make things right. Thank you again for your support and kindness. We truly appreciate you.