FentyBeautyReviews of fentybeauty.com

They have the worst customer service ever for online orders especially. I would not recommend buying from them.

I never write reviews for products, so it should say a lot that I’ve felt compelled to write this one. I’d give it a zero if I could. Had to pay extortionate postage for it to take an actual age to arrive. Got the Pro Filt’r foundation and matching concealer. Read hundreds of reviews online, did the shade finder quiz on the website and finally took the plunge. When it finally got here I excitedly began applying it and what a disaster. It’s two shades off my actual skin tone, and the coverage is diabolical. Clings to every tiny bit of dry skin, doesn’t blend well and the coverage is both cakey and too sheer to mask imperfections. I get a far superior result with a cheap foundation from Superdrug which costs a third of the price. They then charge you double the initial postage price (which was from US to UK), advising this is a “discounted rate”, to return it to Slough (which is in the UK). I use DPD quite often, I’ve never paid £10 to send a tiny, light box anywhere, so this is absolutely not a “discounted” rate. All in all I’m down £15 and two weeks of my life wasted for the worst makeup I’ve ever put on my face. Avoid.

Id liked to have given a zero. Awful customer service. Originally got matched online to a shade, was told even if tried it, it was totally free to return. It arrived after weeks!! And was a shade so far off it was crazy. What they don’t tell you is that you pay extortionate postage costs to send it back. Half the price of the product that I don’t want! Awful awful Awful! Make up is cheap and so bad on the skin and customer service is misleading and costly! Don’t bother!!

jeg er mega fkn fenty beauty queen

I sent back returns on April 22nd and keep getting the runaround on when I'll receive my refunds. The customer service is a complete joke. They refer me to tracking website that I provided to THEM in my initial email. They then gave me steps to troubleshoot the tracking website-???? They first told me it takes 20 business days, then they said 30 business days for them to process my refund which is insane. I've spent so much time going back and forth with their customer service to no avail. I'm disputing the purchases with my credit card company as they've left me no other choice.

Mijn bestelling is nooit aangekomen! Communicatie klanten service is zeer slecht. Ik zou hier niet bestellen! Wacht maar tot fenty beauty een fysieke winkel in nederland heeft! Er is geen goed communicatie tussen koerriers van nederland en buitenland. Ik heb nog steeds mijn geld niet terug!

The lip products they sell are not worth the money. It feels and smells like cheap drug store products. For the price it shouldnt be the case. Their lipglosses are super sticky to the point where your lips are glued together and lipsticks have a horrible perfume smell that when you inhale it over time it makes you cough. The packaging is also thin, cheap looking, reflecto plastic. After some time of use the product looks aged. This does not happen to high end make up.

Product was good, I actually was able to find my skin tone and I enjoyed the color and smooth look but as soon as I started using the primer, foundation and concealer on a daily, 3 days later my face was broken out in a rash and still is. Today is day 2 of discontinued use. DONT purchase if you have sensitive skin.