Fender Musical Instruments CorporationReviews of fender.com

I have contacted customer service regarding Fender Play. When I bought my new guitar the usual promo code for this was missing. So after I registered the product I contacted customer support and in less than a day David from CS wrote to me that everything is solved, he created manually setup for my 3 months trial and I am now able to enjoy the lessons online. Great experience with their CS

Nein Fender nie wieder!

I purchased a Jazzmaster that I had issues with some of the parts being defective or the wrong part based on product description by an authorized dealer. The first time I called I spoke to Will he was fantastic at getting me one of my replacement parts. I had to call back for the others and I Spoke with Joe who is also a top notch and very knowledgeable advisor. Both of these advisors went above and beyond to get me taken care of. Thank yall very much Joe and Will. I will recommend fender products to any at anytime with no reservations about it. This company still remembers what customer service is.

The Fender company has given us excellent service on our ukelele's. About a year ago my then 5 year old grandson started his lessons and the tuner would not stay tight. They sent him a new ukelele. Recently my 8 year old grandsons ukelele had the bridge pull off the body. We tried a few glues to hold it again but nothing worked. His music instructor told us once they separate you usually can't get them back on. FENDER is sending him a replacement. We are just so happy that they have been so good with us. My daughter owns four ukelele's. The children have recieved a ukelele on their 5th birthday and started lessons at 5 years. Fender is AWESOME! Thank you.

Cory West realized my problem and instantly started to help. Went above what I was expecting and let me pick out a new Uke after my repair was denied and overnight shipped it to my door. It's a much better Uke than my original one and now I can get back to my lessons!

Had a problem with my Bigsby on my Gretsch Jet needed a part And Mr. Kane kitchen took care of it immediately. In my experience, this is excellent service.

Absolutely Cracking Experience overall. The shipment to the customer service just intimidates me into staying and buying more incredible, high quality guitars from you guys! I have bought 8 guitars from Fender and not one buying experience has disappointed. Fender= top notch products. Regards, Andrew Graham

best thing to bless the earth