Ronald M.
Fair purchase and fast shipping
Fair purchase and fast shipping

FEATURE has been providing iconic, limited-edition footwear, high-end apparel, and accessories for over a decade. Starting as a small sneaker store in Chinatown near the Las Vegas strip, it has since transformed into a movement of fashion, music, and art—the three pillars of the FEATURE DNA. Home to over 120 of the most exclusive top-tier brands from Nike and Stone Island to Rhude and Comme des Garçons, FEATURE also offers an in-house private label of essential ready-to-wear apparel, graphics, headwear, and accessories. From its online storefront to its original location in Chinatown, Las Vegas and a flagship store in the Wynn Plaza Shops, FEATURE’s unparalleled experience has spread into Calabasas, CA and a brand-new location in Scottsdale, AZ.
FEATURE (feature.com) has 739 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Clothing & Underwear · Reno, Nevada
Excellent

Clothing & Underwear · Henderson, Nevada
Excellent

Clothing & Underwear · Las Vegas, Nevada
Excellent
Clothing & Underwear · Carson City, Nevada
Excellent
739 approved reviews, newest moderated first
Ronald M.
Fair purchase and fast shipping
Joseph D.
Great website and super fast shipping. Package was boxed, packed, and taped properly. Great stuff.
Mario B.
Speedy and product was perfect!
Amanda L.
Shipping was so fast! I would order again from this site just because of the shipping. The shoes came packaged nicely. Will come to this site first for my next pair!
TRistan M.
Great service
Catherine K.
We bought our 14 year old a pair of trainers from this website as a birthday gift, unfortunately they did not fit her and we wanted to send them back to receive a refund. We have been advised by Feature that they do not give refunds, only store credit once the goods have been sent back, they also deduct the cost of returning the goods to them from the credited amount, just be aware of this before you purchase anything from this website, we now have $170 credit with them that we dont want, we just want our money back which they will not give us, truely disgraceful that in this day and age an online retail company do not offer refunds but instead force you to take credit.
Response from FEATUREJun 15, 2023
I understand you frustration and is aware that our company policy isn't to your liking but these polices has been put in place since we have been a business. We did offer to exchange for a more fitting size. All of our terms and conditions are stated in our policy as well regarding returns and refunds. The credit that you received does not expire and can be used on any future purchase. I do apologize if this has been an inconvenience for you. If you have any other questions or concerns please feel free to reach out to us via email and we will do our best to help resolve this matter.
james
Great selection and awesome prices along with fast shipping
Patrick G.
Great response time and fast shipping time with little to no issues!