FBC TravelsReviews of fbctravels.com

These people are clearly scammers! SCAM SCAM SCAM! Don’t give them any card information, because they will threaten you not to refund your payment. They change the price of the booking and then threaten to not pay you back

Mienten en los precios, no son los precios reales que aparecen en la página, te cobran más por otros vuelos, y dice que te va a ayudar con mejorar el precios buscando otros vuelos y hablando con tu supervisor.

They advertise a very low Premium Economy price to entice you to make a reservation and pay for your ticket. However, it is not immediately booked with the airline. In my case, I was told my reservation made (and paid for) on April 22nd will not be confirmed until July! (the international flight is in October). This is due to something called a "Flex ticket"which allows them to do whatever they want. Including selling to a more expensive ticket or downgrading to coach. I was also told there are on only three seats left. However, upon checking with the airline there are only a few seats sold!Of course there is no cancellation allowed. Since they have not replied to my email request to either be immediately booked or issued a refund, I have submitted a dispute with my credit card bank. BEWARE - DO NOT USE THIS COMPANY!!! I have filed a complaint with my state's Attorney General and suggest everyone that has been scammed by this company do the same.

I sincerely hope others read these reviews before booking with this company. This is definitely a complete "bait-and-switch" company. I take responsibility for not checking Google reviews first, as I usually do, but I was in a rush due to an urgent travel need. Every reviewer who mentioned receiving an ‘urgent message,’ being unable to get a refund, and being asked to pay more to make changes is absolutely correct—that was my exact experience. RUN, don't walk, away from this company. If it seems to good to be true, IT IS!

Absolute "bait and switch". Required I call them only to get a "song and dance" story about an oversold ticket, etc. Demanded a refund and they would not comply. After multiple backs and forth and conformation steps I have a ticket the same price as Kayak, Expedia or directly with the airline. Absolute scam. Run from these people and check your bank statement.

I feel taking advantage of because I thought I have a good deal but everything i read about other people experiences with them i can see why and I wish I had been more careful

I would put a minus five if I could. This is a typical bait and switch scam. I booked a round trip flight and thought it was a done deal. Later that evening my phone and email blows up with FBC agents saying it was urgent I contact them. Which I did. They informed me the flight I booked was a flexible booking subject to cancelations and rescheduling. It does note on their website that some of the flights are subject to this but does not specify which ones. Obviously so they can contact you later an extort more money from you. It ended up being three times the amount I originally paid for. Since I took the risk of a non refundable booking I was not able to get my money back. I hope they enjoy it, because that is the last dime I will ever spend with them.

The service was HORRIBLE, I’m trying to resolve a problem & all they kept mentioning was a feedback survey, instead of trying to help me resolve the problem. I’m trying to figure out how can i get a refund & they hung up on me. I’m still waiting for a cancellation email that they said only takes 5 mins. & I’ve been waiting over a hour for it. I find the people very rude & only worried about themselves. I already received 2 emails about feedback survey.