FBC TravelsReviews of fbctravels.com

Really helpful and patient

This company is a total scam! I found them using a flight scanner website and the deal they offered looked great. After I booked they called and said I could take no luggage or carry on for that rate. I found that very suspicious but said ok because my parents were on the same flight and I would just check my luggage on their ticket using the check second bag option. They then called back and said the airline could only offer one ticket to us now. I said fine because it was a good deal still. I was just going to book the second ticket directly with the airline. They promised to send me a confirmation email within an hour. Two hours went by so I called them and they said the airline could no longer offer the one ticket and that I would have to take another flight and pay more or if my parents canceled the flight that they booked directly through the airline and came to them then they could try to find as all a deal. I said I wanted to cancel as they were trying to switch the flight that I was promised and they said that I couldn’t and got extremely rude with me. He said I needed to read the terms and conditions but you can’t read them because when you click on the link it doesn’t take you to any. The terms and conditions that I did read didn’t say that you could switch the flight. I didn’t take that offer of course. I talked to three different people throughout this whole process and all of them could hardly speak English and were extremely rude. Never use this company!!!

Honestly first rep talked to fast and would not stop talking. I then got Austin who was a better listener and after almost one hour he finally was able to get me on proper flights! Not sure I would use your service again due to the the time it took to finally get my confirmed tickets! I’ll let you know if my trip goes smoothly. But thank Austin for helping me.

Steve is great guy in my booking experience. He did best effort for my cancelation on July 5, 2025. He is very patient.

Great offers but the customer service is not up to the standards

mr. sean Davis was a very helpful young man i booked a flight not knowing the restriction attached to this flight. was very upset and thought i had lost my money. mr. davis was very kind and helpful and canceled this fight because i booked it not knowing the restrictions

Run, run away from Fare Boutique. Do not engage with anyone on this site - the whole setup is a scam...my experience was the same as the other reviewers giving 1 star...bait and switch all the way. Booked a ticket online, was allegedly going to get a confirmation, didn't get one within 18 hours and you have to confirm within 24 hours or your ticket is nonrefundable...so I call, it's a phone room in India with very hostile and rude people. I was told I couldn't cancel my ticket even though they hadn't charged my card yet and hadn't issued a confirmation. Agent I was speaking with raised his voice and was extremely aggressive. Refused to cancel my ticket...to ensure that they don't charge my card I had to cancel my card and get a new one. BTW, the address of Fare Boutique is 11946 Creekstone Way, Zionsville IN - it's just a suburban house and the owner of the property is someone named Sanderjeet Sachdeva. Make of that information what you will.

Mr. Smith was a great representative for you guys. He tried to help me with my situation unfortunately he couldn’t but he was very patient with me. Great guy.