Kimberly C.
My experience with April was wonderful
My experience with April was wonderful. She was so understanding and patient-super kind. My experience with FBC -not so much. They apparently left me a voicemail after I spoke with them on the 22nd and said my flights were cancelled- I had no clue until I called today to confirm. It ended up costing me 350.00 more -as they planned to just keep the money they had already charged me for a flight I wasn’t getting. Quite the scam. But with some persistence- I was able to at least get a flight even though it cost more. A simple email would’ve been great to let me know. But kudos to April and her supervisor for their kindness and compassion.



