FBC TravelsReviews of fbctravels.com

I wish I had read the reviews before booking with this company. My experience has been nothing short of a nightmare. I booked two tickets to Dubai at a total price of $1,624.64, thinking I had found a good deal. Immediately after booking, I received an email stating that my tickets were “on hold due to pending actions” and that I needed to contact them. They also wrote that they had “made several attempts to contact me at the phone number provided,” which is completely false; I received no missed calls or voicemails from them. When I called, I spoke to multiple people over the course of two days (August 30 and 31): first an agent, then a supervisor named Lily, and finally a so-called senior manager, Billy Parker. Not one of them was able to resolve the issue. Instead, I was told that in order to actually get my tickets, I would have to pay over $4,000 more, on top of the $1,624.64 I had already been charged! I challenged them on this and pointed out the clear bait-and-switch scam they were running. Their defense was, “tickets are non-refundable.” That was never my request; I was not asking for a refund. I was simply asking them to honor the purchase I had already made. If they could not provide the tickets, then they had no right to charge my card. When I pressed further, their senior manager tried to hide behind their so-called “disclosure,” which says ticket prices are “not guaranteed.” However, when I asked him directly to show me where it states that the customer is responsible for paying any increase in fare, he admitted that it does not say that anywhere. Instead, they repeatedly used “non-refundable” as an excuse, even though this has nothing to do with honoring the original purchase price. This is a classic bait-and-switch scheme: they lure you in with a low advertised fare, lock you into a “non-refundable” purchase, and then demand thousands more before issuing your tickets. When you refuse, they still threaten to charge your card. It is fraudulent, deceptive, and completely unacceptable. What makes this worse is that they are operating through CheapFlights.com, a site that many customers trust. I question how this company is still allowed to operate and why their partnership with major travel websites hasn’t been terminated. I have already informed them that I will be disputing the charges with my bank and pursuing legal action. No company should be allowed to treat customers this way. Bottom line: This company is running a scam. They take your money, refuse to deliver the product you purchased, and then try to strong-arm you into paying thousands more. Do not trust them. Do not give them your credit card information. Report them to your bank, report them to the Better Business Bureau, and warn others. Avoid this company at all costs.

Avoid this agency like the Prague especially if booking flights within Canada. Very fraudulent and deceitful.

Be Careful Scam of the worst Kind . They will give you a non realistic promotion offer , once you accept it and give your CC they will show you that the ticket is so restricted that you can not really use it and push you to buying an "upgraded" expensive ticket. If you decline they will suddenly tell you that part of the flight is unauthorized and you can not fly. They give you a fraudulent booking reservation that does not appear on the airline company's info. If you don't agree to "upgrade" they tell you that you have signed already and cannot do anything and they will charge you. I unfortunately needed to cancel my Credit Card . TOTAL SCAM BE CAREFUL !!

Take my word, DO NOT book with this company, they will show you a vary attractive price, you book and you pay, then the day later they call and tell you there is no place in that “upgraded” flight, so they can honor that price and now your price is $3000 , 3x original price. You say, ok, cancel my booking, they say they can’t as it’s not refundable flight. So if you pay triple the price, they will book you , otherwise you lost your ticket (initial $1000). They are scammers, do yourself a favour, never, but never use them, remember, I warned you!!!!!

An agent Matt Davis,email me to explain about my travel from Sacramento to Seattle. on his email mentioned to call him to explain about my flight. I gave a call and he politely by patience explain and try to help me to get my ticket. happy with the service and found our interaction was very helpful Thank you for his help and communicate me by email and phone.

Stop! N I mean STOP!!!! This is a BATE and SWITCH Air Travel Web site. YES they’re very good at what they do—save your money and shop elsewhere, if you don’t believe it go ahead and learn for your self!

I've read some negative reviews regarding fbc travel. Obviously they did not deal with April Yaren . She is absolutely fantastic. Awhile back i was trying to find a "cheap: flights to Australia. I called many different agencies. They were cheap, but I was not allowed luggage, every one of the places I called said about the same all had a lay over in LA between 10 and 11 hours, and for about 1200 dollars, I could bring luggage Very frustrated I found a travel agency called fbc. Spoke with April Karen. The best She booked me on a flight leaving from Newark to Vancouver with ONLY ONE HOUR LAY OVER!!!!!!! Then to Sydeny. April ordered a wheel chair for me and got aisle seats for me. Bottom line, I highly recommend using fbc travel. Ask for April. I quite sure that there are other helpful people at fbc, but if you can, ask for April she went through to get me the best flight. If you want to fly using fbc. I'll give you the correct phone number. 1-866-357-4532. THANK YOU, APRIL YAREn So glad you answered and took so much time with me 😁😁😁😁

A rep name Shane Miller helped us 5 hours on the phone to book flights. Our initial flight was cancelled and could not find a flight to the destination we needed. The prices were almost double. He did not leave us until he made sure we have a confirmation. He was very patience with us and caring.