FaxDeckFaxDeck provides reliable online fax service with refreshingly transparent pricing. Send & receive faxes instantly from your Phone, Tablet or Computer. Get a fax Number today and use on all your devices with a RISK FREE 7 DAY TRIAL - Lowest price at $5/Month with no setup fees and cancel anytime. We don’t believe in “unlimited” plans that include hidden fees & restrictions. Our world class team of engineers and customer support staff work around the clock to deliver premium quality fax service that you can consistently rely on. With offices in Chicago and Houston, FaxDeck provides high quality online fax services powered by meticulously designed software that allows for a seamless experience across all your devices. Made in the USA and backed by our Chicago based Support Team, FaxDeck offers virtual fax numbers in the United States and Canada. Every sent and received fax is important to us. Whether you’re wishing someone a happy birthday or closing a big deal, our mission is to ensure you can communicate clearly with reliable online fax services. Our software may look pretty, but it was built to be used and we conduct daily stress tests on our systems to ensure 99.999% uptime reliability is more than just an empty promise.
FaxDeck (faxdeck.com) has 56 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Nikolaus D.
Good job, easy to use. Bravo!
Response from FaxDeckApr 1, 2021
Hello Nikolaus, we greatly appreciate your feedback and comments. We strive to provide a convenient and reliable solution for individuals and small businesses to replace their outdated traditional fax machine with our FaxDeck system! We hope you enjoy your FaxDeck number and if you have any questions, please contact us any time at [email protected]. All the best!
Prout!
Every things were fast and perfect. It secure me, to know that you can help me when I need it. Cordially, Denis Caron
Response from FaxDeckFeb 2, 2021
Denis, we greatly appreciate your feedback and comments. We strive to provide the best customer service in the faxing industry and that's a guarantee! You can always reach us at [email protected] if you ever have any questions or need anything. All the best!
Misti C.
I would love to love this service but i cant. I have been notified numerous times that my faxes are not legible. They are dark and blurry and cannot be read. It appears they arrive with a filter on them. I have lost out on benefits because they will not accept my fax because they cannot read them. Maybe yours will work better than mine does.
Response from FaxDeckJan 11, 2021
Hello Misti, we truly apologize for any inconvenience this may have caused. FaxDeck is completely digital and 100% online. For outbound faxes, it’s very important to make sure you are sending only the best quality documents or files (if you’re taking pictures with a phone – please make sure you have adequate lighting so text is legible). Sending only the highest quality documents will ensure your text is readable when your recipient receives your fax. Originally, traditional fax machines were meant for just black and white text documents. Nowadays, we send pictures and files with grey tones, pen and pencil markups, etc… all this diminishes the quality of faxes. Ultimately, fax machines can only provide a certain quality of document due to its own limitations. Again, we do apologize for any inconvenience this may have caused. If you ever have any questions or comments, simply contact us at [email protected] for additional information. We’re always here! Wishing you all the best.
Pattie P.
Outstanding service! Jennifer H. has been very friendly and helpful and responds with amazing speed,
Response from FaxDeckNov 16, 2020
Pattie, thank you for your feedback and comments. We strive to provide the best customer service in the faxing industry and that's a guarantee! You can always reach us at [email protected] if you ever have any questions or need anything. Thanks again... all the best!
Paul B.
In recent years the world has focused on email and social networking for communications. Over this period, I have been frustrated on many occasions with my inability to send or receive fax documents, and I’ve never been able to justify the need to pay for a dedicated fax line. Due to medical circumstances in my family, I now have a fairly urgent need to be able to send and receive fax documents. With this in mind, I went hunting for a solution to my problem and found that there are many companies offering shared fax services. I finally settled on FaxDeck and subscribed to their service. I’ve been using it for about a week now and absolutely love it! To now be able to use my desktop (or mobile) to act as an incoming outgoing fax machine is just brilliant. The interface is remarkably easy to use and is notably ‘uncluttered’. Beyond my personal needs, I am also realizing it’s going to be a great asset to my business to be able to send and receive documents again. One final thought: in the learning curve I went through, there were a couple of things that I was unsure about. After sending my questions to ‘Support’, I received replies from ‘Jennifer’ that were very fast, very friendly and always answered my questions. I don’t know who Jennifer is but she is simply the best when it comes to customer interaction! 👍👍👍 In summary, if you want a complete fax service that is efficient and incredibly inexpensive. Look no further than FaxDeck, you won’t be sorry! Footnotes: No, I don’t work for FaxDeck! No, I don’t know who Jennifer is! Yes, I’m happy to disclose my personal and company names if asked!
Response from FaxDeckOct 31, 2020
We greatly appreciate your positive review Paul! What a thoughtful and considerate overview of how FaxDeck gives small businesses and individuals the ability to send / receive faxes with ease and convenience. We're always trying to provide quick and efficient customer support, reliability and competitive prices! Thank you again for taking the time out of your day to review our service and of course, being a valued member of FaxDeck. Please don't hesitate to contact us at [email protected] if you ever need anything. All the best!
Bryan
FaxDeck is quick and easy to use with no long term commitment. 5 stars!
Response from FaxDeckOct 29, 2020
Thank you Bryan! We truly appreciate your positive feedback and review. If you ever need anything in the future simply contact us at [email protected]. Wishing you all the best!
Jake
I really like the price, reliability of an online fax number and their customer sevice has been crazy fast! I've been using FaxDeck for about a month now and I'm extremely happy I made the switch from my traditional fax machine. My business wasted so much paper and ink (not to mention time!) only to scan and fax that same document again. Now I can receive my faxes online, save as PDF and send that fax right out on my new FaxDeck number without ever printing it! All my faxes are organized on my computer now and I'm an extremely satisfied customer. I definitely recommend FaxDeck to everyone who complains to me about old school faxing! Thanks again!
Response from FaxDeckOct 27, 2020
Jake, we greatly appreciate your feedback and comments. We strive to provide a convenient and reliable solution for small businesses to replace their outdated traditional fax machine with our FaxDeck system! We hope you enjoy your FaxDeck number and if you have any questions, please contact us any time at [email protected]. All the best!
Dee
WORSE Fax COMPANY EVER! FaxDeck shut down my account for $5 Dollars. My bank shut the card down because of fraud that I had an automatic recurring payment with FaxDeck. They claimed that I didn't respond to the 4-notices they sent - they only sent 2(two) after I reviewed my emails. When I emailed them to place my updated bank card to my account they upright refused to reinstate my account. They are a Horrible company that I will never do business with again and I suggest No One else does either...
Response from FaxDeckOct 27, 2020
Hello Darius, we're sorry your account was closed after 15 days suspended. It's important for all customers to keep a valid credit card on file in order to use their FaxDeck number. Unfortunately, after 15 days suspended and repeated email notifications alerting you to update your billing information, your account was automatically closed. Our support team would have gladly "reinstated" your account if we had the ability, but once an account is closed - your fax number is released and your account can't be reopened. We truly apologize for any inconvenience this may have caused. We'd love to have you continue to use FaxDeck and you can easily sign up again for a new FaxDeck number. Please contact us at [email protected] if you have any additional questions or comments. We wish you nothing but the best!
