FaxDeckReviews of faxdeck.com

2.856 reviews
IT & Communication

FaxDeck

About FaxDeck

FaxDeck provides reliable online fax service with refreshingly transparent pricing. Send & receive faxes instantly from your Phone, Tablet or Computer. Get a fax Number today and use on all your devices with a RISK FREE 7 DAY TRIAL - Lowest price at $5/Month with no setup fees and cancel anytime. We don’t believe in “unlimited” plans that include hidden fees & restrictions. Our world class team of engineers and customer support staff work around the clock to deliver premium quality fax service that you can consistently rely on. With offices in Chicago and Houston, FaxDeck provides high quality online fax services powered by meticulously designed software that allows for a seamless experience across all your devices. Made in the USA and backed by our Chicago based Support Team, FaxDeck offers virtual fax numbers in the United States and Canada. Every sent and received fax is important to us. Whether you’re wishing someone a happy birthday or closing a big deal, our mission is to ensure you can communicate clearly with reliable online fax services. Our software may look pretty, but it was built to be used and we conduct daily stress tests on our systems to ensure 99.999% uptime reliability is more than just an empty promise.

FaxDeck (faxdeck.com) has 56 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.

Also known as: faxdeck.com
Website: faxdeck.com
Category: IT & Communication
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 52% of reviews.
Latest: Most recent review: December 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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FaxDeck reviews

56 approved reviews, newest moderated first

Dawn J.
Jul 31, 2020
Great responsive Customer Service!
FaxDeck has speedy-responsive customer service. I am behind the curve when it comes to tech; FaxDeck customer service was very patient with me and my lack of tech knowledge and walked me through how to make what should have been a simple solution to my webpage visual... I just needed to zoom out. KUDOS to FaxDeck customer service, what a bargain at $5/month - very convenient and easy to use! Dawn Johnston, President Home Tops Casa First, Inc 501(c)(3) Public Benefit Charity dba: AFR INVESTMENTS VISION: end housing insecurity on planet earth!
Response from FaxDeckJul 31, 2020
Thank you Dawn, we greatly appreciate your feedback and comments. We strive to provide the best customer service in the faxing industry and that's a guarantee! You can always reach us at [email protected] if you ever have any questions or need anything. Wishing you all the best!
Ruth H.
Jul 14, 2020
Working remotely from home made easier!
When the country shut down last March our office employees began working at home. We no longer had access to our copier/scanner/fax machine. So we tried another fax service and they were terrible. Pretty quickly we searched for a different one and found FaxDeck. We've been very happy with the service. Easy to use, great customer service, and easy billing and payments. We would highly recommend FaxDeck to anyone!
Response from FaxDeckJul 14, 2020
Ruth, thank you for your review! FaxDeck strives to help businesses all over the world by providing excellent customer support, reliable service and at a great price! We appreciate your kind feedback and comments. As always, if you ever need anything... simply contact us at [email protected]. All the best!
Lamonte
Jul 6, 2020
Cheap, Reliable, Works. Can't really complain.
It's cheap, works well, and while it's a little slow (in my experience it takes about 10-20 minutes to send a fax) it's reliable. Hopefully they improve the way you attach files so you can see progress (you kind of have to just sit and wait while it processes to see it popup), but other than that. 5/5 service. Will be using them again in the future I'm sure.
Response from FaxDeckJul 6, 2020
Thank you for your positive review Lamonte! Unfortunately, there are a number of factors that determine how long a fax takes to process. These can include your recipient's traditional fax machine, your file size, how many pages, etc... but we are always working to improve our FaxDeck system! We appreciate your feedback and thank you for being a valued member of FaxDeck. If you ever need anything, simply contact us at [email protected]. We're always here to help! All the best.
Alan
Jun 29, 2020
Excellent and Thorough Service
Excellent and thorough service. Fast responses and did not bail on me despite the difficulty I was having. Saw it through to then end until the issue was resolved. Highly recommend FaxDeck and their support team. Five star service.
Response from FaxDeckJun 29, 2020
Alan, we appreciate your positive review! Thank you for being a valued member of FaxDeck and sharing your experience with others. We take pride in our customer support, reliable service and providing customers with the best prices in the industry! If you ever need anything, simply contact us at [email protected]. Wishing you all the best!
Andrew Y.
May 29, 2020
It's the first time I use digital fax
It's the first time I use digital fax. I found it to be easy, convenient. FaxDeck also is better priced than competitors, while actually providing more pages per subscription. We don't use fax all that often at the dental office, but sometimes I need to fax a prescription to a pharmacy out of hours - and FaxDeck can do this with a phone. So far - very happy.
Response from FaxDeckMay 29, 2020
Thank you Andrew for your positive review! It's our pleasure to help businesses everywhere send and receive faxes at an affordable price. Thank you for being a valued member of FaxDeck! If you ever need anything, please don't hesitate to contact us at [email protected]. All the best!
Robert T.
May 9, 2020
This is the perfect online fax solution…
This is the perfect online fax solution for my business. Great pricing, lighting fast customer support and reliable service! We are very happy with FaxDeck!
Response from FaxDeckMay 11, 2020
Robert, thank you for your positive review! We are thrilled to help out businesses by providing excellent customer support, reliable service and at a great price! We appreciate your feedback and comments. If you ever need anything, simply contact us at [email protected]. All the best!
Diane M C.
May 7, 2020
Fax Decks Customer Service is superior
Fax Decks Customer Service is superior! I've been a customer service manager for several years now, and I appreciate their TAT on getting back to me, and the personalized attention.
Response from FaxDeckMay 7, 2020
Diane, we greatly appreciate your feedback and comments. We strive to provide the best customer service in the faxing industry and that's a guarantee! You can always reach us at [email protected] if you ever have any questions or need anything. Wishing you all the best!
Julie A.
May 6, 2020
Fax Deck was very quick with their…
Fax Deck was very quick with their email response and had great customer service. Product works as they claim and is very reasonably priced.
Response from FaxDeckMay 7, 2020
Thank you Julie! We truly appreciate your positive feedback and review. If you ever need anything in the future simply contact us at [email protected]. All the best!

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