FaxDeckReviews of faxdeck.com

I think it’s a scam I been sending emails and hve not yet gotten a response they don’t hve a phone number yet keep charging me five dollars it’s a bunch of bull to me

I have had an account with Faxdeck for over a year with no problem. I don't fax very often but when need things worked until recently. I tried accessing my account, but the password area only allows upper case letters and mine uses lower case letters as well. I tried resetting the password but the temporary one I received also included lower case letters so no access. I have sent 5 messages to the support team but still no response. I too tried the phone numbers found on the internet only to have no success locating this company. I will be contacting my bank to stop all future drafts from my account.

I have had many bad experiences with businesses online, but we also have to be fair in our judgment. I wanted to know more details and see how their fax system works so I checked their website for their phone number: 1st observation, there is a picture of a person above the listing of their phone numbers, however, there is no name, no title, it doesn't say who is this guy, is he the owner? what is his name, etc... ?? 2nd observation: I called their number in Toronto 416-555-1212. An operator asked which business I am trying to reach !! I spelled the name FAX DECK several times, he tried so hard but unable to find this business. Basically they don't have a phone # of their own. How can I trust a company with no phone # of their own and send my important fax documents to their server? How can I trust them and give my credit card number? I hope I was fair in my judgment not to open an account with them.

I've been transitioning my company to all digital services and this faxing platform has been great! No more traditional fax machine and I can forward all my fax notifications to the appropriate department. Customer service is exceptional and would recommend to anyone looking for an easier solution to faxing!

I tried faxing something and never received confirmation. I tried multiple times and I called the recipient. I don't think she received it either. That's why I canceled my account immediately. Thanks, I modified my review to add one more star. And that they replied in this thread and confirmed that my account was closed via email. Also, it was easy to close the account unlike some other fax app. Thanks!

Fast response by staff… and in my line of work that’s a huge deal!! 😁 This site is so easy to use… coupled with a responsive and charismatic team.. I’ll never buy a machine again! 🤗

When I try to send a fax, it does nothing. I select my file and it just sits there; no loading action going on at all, and it goes no further. Directions on how to cancel subscription do not seem to be there. When the page loads up, there is no scroll down arrow. I cannot complete any action other than logging in and logging out. I’m done!

This is a great app for sending and receiving faxes. The support team (especially Jennifer) is awesome! I definitely recommend this app.