FastSpringReviews of fastspring.com

This company is incompetent. I was going to purchase the shareware registration key for Data Thief III (a program that allows one to digitally extract data from published graphs for analysis and comparison to future work). Data Thief III is a great program and I was trying to support their efforts. Unfortunately, the folks at Data Thief are using Fast Spring to collect their registration income. I tried entering the credit card information from my small business card as this would be a deductible expense for me. I accidentally typed the zip code of the billing address incorrectly and had to re-enter the information. Upon re-entering this information Fast Spring locked me out and would not let me use that card again. Since I have no intention of using another card, Fast Spring just cost the hard working folks at Data Thief III the cost of the shareware license. As someone who teaches programming to engineering students at Georgia Tech I find this programming practice very disappointing, and I would have failed the programmers at Fast Spring. This practice is all too common in e-commerce now and will likely cost companies a lot of income. I recently changed banks and had to update all my on-line payment information. One small error with Verizon Wireless on my autopay information and they kicked me out of autopay for six months as per their policy. The agent I spoke with admitted this was a bad policy but had no choice. After a BBB complaint with Verizon I had my autopay reinstated, but they are now a case study in bad e-commerce programming with my students, and if they do this again I will switch wireless carriers. If Fast Spring doesn't fix this obvious programming error immediately all it's customers should find a more reliable company. I suggest Fast Spring and Verizon Wireless start recruiting at Georgia Tech, where our CS majors are actually competent.

SCAMMERS!! Fraudulent company, sells you something then set up a standing order to your bank. Do not trust!

So I found out that somehow I was being charged $116.69 by a name called Kromtech. It was being charged to a card I hadn’t used in years. I still don’t know how they got my info but have me set up as recurring payment. Unfortunately I missed the first one in Dec of 2018, since I had no reason to expect a charge on a card I was just trying to pay off. I just happened to get lucky (so I thought) to catch their second charge in Dec of 2019, unfortunately due to Bank of America’s unfair business practices I was unable to receive a refund on either charge because I had missed the first one. I have I have 8 accounts with them. They finally put a stop pay on the account. I have never bought a recurring charge from this company I don’t even know what it is. The kromtech charge took me back to Fast Spring where they don’t have anyone you can actually speak with and from the sound of it, it’s because they are criminals. So I am out over $230 bucks for nothing so far. I hope this company gets shut down.

FastSpring are a good payment processor , I've used them for a while and accepted a few payments which have settled into my account however I've had it primarily paused as I'm waiting on their response to a few questions which are unanswered after 30+ emails back and forth.

Have tried multiple times to purchase through FastSpring-enabled retailers and every time my transaction fails. It doesn't matter what payment method or credit card/debit card. FastSpring support is completely unresponsive. Their phone number directs you to their online customer support system, where you will await a response in perpetuity.

This is more than a fraud. They accessed my PayPal account and did a permanent automatic payment. I open a case on PayPal and I had more than 12 times an address associated with that permanent automatic payment. I would like to know why justice don't put those lairs and scammers behind bars and close this fraud company...

I agree, this company is a fraud. I had liked and used Revo Uninstaller in the past, but when I took advantage of a 2 year special offer for $26.99, all I could upload were trial versions of the product that were only good for 29 days!!! If I were Revo Uninstaller, I would get rid of these jokers quickly, before they decimate my customer base. Or perhaps they are already out of business, which is why these scammers are collecting money and not providing the product people pay for.

Total scam. They sell you the software for a cheap price without telling you that there is a monthly subscription fee that is double what you thought you were paying for the whole program. And you are expected to pay that every month! Seriously dishonest, Do not buy.