Alexander K.
I give up!
I give up!! I have bought at least 5 licenses for PDF PRO 10 which is a really great PDF-program. BUT, more than once a year the error message "Serial is in use on other computer" pops up and i cant use the program on several computers in my firm. I contact support, 2 weeks later get a new license, have to uninstall, restart computer, install, restart computer, and use the new lisence code. Then the same problem again after a few months!! The customer service also are very bad. DO NOT RECOMMEND!
Response from FastSpringMar 15, 2018
Hello, Alexander. Thank you for taking the time to share your experience. We would like to provide a little more information to help you resolve the issue you are experiencing. FastSpring is the ecommerce platform that processes the payments for the software you have purchased. We do not provide support for the software itself. The issue you are describing is related to the software. Please contact the software provider's support team for assistance with this issue. We hope this additional information is helpful!