Michael L.
I've purchased Card Studio 2.0 and had…
I've purchased Card Studio 2.0 and had nothing to confirm the order via email (even though the website order confirmation said I'd receive an email 'within the next several minutes'. I've also not had any activation code through via email. Have contacted support who said they'd sent me the activation code again and still nothing through. It's not in spam and it's not blocked. My email address is correct as I'm receiving the support emails without issue. Not very happy with the service at all.
Response from FastSpringOct 10, 2024
Hi Michael, We're sorry you've had some trouble accessing your purchase. We can look into this more with your response to the contact information request through Trustpilot. "FS*," "PP*FS," or "FSPRG" on your financial statement may indicate a charge from a company that uses FastSpring to process online transactions. Please don't hesitate to contact our support team here as well if your issue isn't resolved soon: https://fastspring.com/consumer-support-form/