Fastport PassportReviews of fastportpassport.com

Had to get my expired passport in a little under two weeks and used your services Alice was my case manager and answered all my questions and concerns quickly and accurately! I will definitely recommend this service.

This agency is a life-saver, and their amazing customer care and personal attention surpassed what I could have hoped for— and, to be honest, I have rather high expectations! All my documents were stolen right before I’m about to leave the country, and getting a new passport (with the old one now stolen!) could have been the MOST stressful process— but at every turn, they were helpful and reassuring. In particular, their customer service provider, Carrie, guided me through the process and gave excellent, clear advice. She was efficient and thoughtful, as was Alice, and the fact that I know these women by name pretty much tells you all you need to know: real people on the other end of the phone to offer real assistance. Couldn’t be happier with my experience! Thank you!

Where do I even begin?! Carrie N. was absolutely amazing!!! I was so nervous about getting my passport on time and she was constantly available for questions and was super responsive with all updates. I appreciate her being so helpful and efficient to the passport renewal [process. Thank you again Carrie N!!! You are truly the best!!

Amazing quick turnaround, one week, and I had my passport renewed. Carrie was great in calling and confirming my information. Will definitely use them again.

They are as advertised. If your in a hurry and need a passport in days call the. Carrie N. made sure I had what i needed and followed up with emails and then called me to make sure I saw them. Unheard of customer service. Great job Carrie thanks. Mike Z

I had an excellent experience with FastportPassport. In a very stressful time, Carrie Noland, came to my rescue. We communicated through email and phone. She was very helpful, knowledgeable, professional and kind. I would highly recommend FastportPassport if you need to get your passport quick!

Here's some good news - this place really works. I got caught in something that was unexpected, in the sense that I had never thought too hard about what might happen if you needed to be abroad while some consulate was holding your passport for a visa. I had not heard of the possibility of getting a second passport, and time was really ticking for me. As I was reading about it all on the internet, I got directed to this company. I mean, there is a lot of misinformation etc. on the internet, and I was really leery (sp?); but just before I gave up and shortened a trip abroad, I picked up the phone and called these guys. Or gals. Madeleine actually answered, and told me that I clearly qualified in this strange situation, walked me through the real-world timing of all of this, and sent me an easy-to-understand e-mail list of things to put together. All this before I had paid them anything! The potential simplicity of it all, on her telling, got me going, and a literal 94 hours from the time I picked up the phone, I had everything back and in my hands. Whenever I called during the process, someone picked up and was responsive. I'll try to think ahead better in the future, but stuff happens, and when it does -- and when it involves your passport (or mine!) I would highly recommend you get these folks to work for you.

I was under the gun to get a passport quickly. I can't remember when I've been this stressed out. Carrie Noland handled everything, including my nerves. It was a bit after hours last Friday. She rushed my packet and triple explained what I needed to do. It's Friday a week later and my passport was just delivered. Looks great. The world is mine. Thanks again Carrie. If you need a passport...fast, Fastport is worth the money. Yay!