Fast Passport CenterReviews of fastpassportcenter.com

David was great when we first spoke. It has been weeks with no email response, no return call, nothing. THIS IS NOT A LEGITIMENT SERVICE.

We had a life or death emergency situation and the service representative hung up on us without even trying to help us. This is a disgrace and I highly recommend to everyone reading this to never work with this company.

Good! Thank u

I HIGHLY recommend Fast Passport to anyone in need of a speedy service! For sure the fastest service available, Great communication throughout the entire process! Thanks again, Alex W.

Amazing pricing, excellent value, great customer care, and support and they exceeded my delivery date. I would recommend them for all your passport needs.

WOW SCAM ARTIST- wont give money back

We were very nervous to trust this company with our important documents, but this was our experience trying to get my wife’s name changed after our marriage and also get her passport renewed. The Bad: ordered the 5-7 business day (processing) service. Purchased on March 24th Was given final instructions with shipping label March 25th and had it sent out the same day. They received all documents and forms on March 26th. From this point there was no follow-up until March 29 when I emailed David. David is very responsive and helpful but was told “it was due out midweek next week” April 3rd is now here and I’m wondering what’s going on. I was told that because our trip wasn’t until the end of the month our application wasn’t being taken. April 4 David responds saying we can file an addendum to say we need a visa to get around this issue. Did this and emailed it over the same day. Passport wasn’t submitted to the Passport agency until Wednesday the 10th (only found out by contacting the passport agency) The passport was released on April 11th and was sent “2day weekday delivery by Fed ex” Didn’t receive everything back until the 15th of April. By my count and their website description (when they receive the package the processing time starts) thats 14 business days. Double the expected time and thank god we filled everything out correctly. The Good: we got the passport in time, David was very helpful and called/emailed quickly.

Fast Passport Center was amazing to work with. I rarely leave reviews but they deserve one. If you are skeptical in any way about working with them, as I was, don't​ be. I originally called them to make sure they were legit, David answered and sent me over the passport checklist. I finished it a day later and sent it out. My trip was 8 days from when I originally contacted David so I had to work fast. On Friday​ the 22nd I was waiting for confirmation from the passport center. I received​ an email around 4 pm stating that the birth certificate did not have a raised seal. I called David and he answered within the hour, directing me through what I needed to do. We got another birth certificate sent out the next morning. I then waited. Monday night David called me asking when my trip was. I told him the 28th to which he informed me he had someone chasing down the FedEx truck so my package would get here the morning of the 27th. My passport just arrived with a day to spare. David was available at any time of the day, if he isn't reaching out to you, it is because everything is going smoothly. If you are nervous at any point he will always get back to you. Fast Passport Center did a phenomenal job, couldn't​ be happier.