Fastest VPN Service, Secure & Anonymous with Best Security Features. 24/7 Support & Apps Available on Mac, iOs, Android & Windows with Money Back Guarantee
FastestVPN (fastestvpn.com) has 723 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
fastestvpn.com
Website
fastestvpn.com
Category
Internet & Software
Location
Los Angeles, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 30% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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FastestVPN - Sometimes good things come in better way
FastestVPN not only helped us connect to the VPN servers of our choice , we are able to stream our content without any hiccups.
Also support team at FastestVPN are proactive and easily available to guide you through any issues you face with the VPN.
One of the good VPN service to try out.
Response from FastestVPNJan 6, 2025
Thank you so much for your positive review! We're thrilled to hear that you found our VPN service fast and reliable for streaming, and that our support team was able to assist you effectively. Your feedback means a lot to us, and we appreciate you recommending FastestVPN.
Thanks,
FastestVPN Team
JA
Jason
FastestVPN has been good to me...
FastestVPN has been good to me...
and more specifically "Frank" offered me exceptional patience and customer service. I would recommend FastestVPN to anyone looking for an incredible VPN at a reasonable cost!!!!
Response from FastestVPNJan 6, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with FastestVPN and that Frank provided you with exceptional customer service. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out.
Thanks,
FastestVPN Team
JG
JAMAL G.
Fine service
Servers always down (like the spanish one). Not reliable. You'll be wasting a lot of time with customer service
Response from FastestVPNJan 9, 2025
Hello,
We are sorry for the inconveneince caused to you. We have checked with our Spain servers and they are functioning well. Could you please write to us at [email protected] if you are having issue?
Thanks,
FastestVPN Team
TO
Tom
Do not trust lifetime plan
It works alright when it works. However it sometime takes forever to connect. Worse, recently there was an update to the app and my "lifetime" plan lost some features (namely P2P servers, they used to be available) that now are available only on the "pro" version, which is a paid upgrade.
Response from FastestVPNJan 9, 2025
Hello,
We would like to inform you that you do not need to pay for it, we have already upgraded you and informed you via email.
Thanks,
FastestVPN Team
GE
Georges
FraudVPN...not FastestVPN
I bought FastestVPN lifetime plan and it worked well only for 10-12 days. And.. it use to work fine...only when I go for help in their chat session. Again after couple of hours back to same problems of not connecting or slow speed. I have internet speed of 450MBPS but I get 9-10 MBPS when connected through FastestVPN.
Fastest VPN does BLOCK WIRE GUARD if you use it on a Router. On Router they let only OpenVPN go through and throttle the speed to 9-10MBPS. Forget about video... even google services (search and maps) do not work properly.
By the pattern of controls and throttling I have experienced I am very sure that users are being monitored and it can't be anonymous at all. Hence big doubt about privacy about user logs.
They keep users who complain to let high speeds for few hours or a day, yet block Wire-gaurd on routers.
If a subscriber reaches about problems they keep you convoluted with advice like change the protocol, clear the cache, change this ...change that and end up spending hours, sometimes it can go like 2-3 hours. Who has time and patience to spend every time hours with this support team? One will get frustrated and gives up. And THIS IS how a user will end up paying $40 for a month in the name of lifetime plan. Eventually, a frustrated user will end up buying a reliable service like Nord, Shark or Proton.
IT IS COMPLETELY A FRAUD OFFERING. I would NOT recommend FastestVPN to ANYONE.
Response from FastestVPNDec 31, 2024
Dear customer, We are truly sorry for the inconvenience. Please be informed that FastestVPN works well on routers with Wireguard. If you are facing connectivity and speed-related issues, please join us via live chat or send an email to [email protected] so we can look into the issues and resolve them for you.
VI
VICTOR
This site can’t provide a secure connection, WEBSITE NOT WORKING APP NOT WORKING
This site can’t provide a secure connection
fastestvpn.com sent an invalid response.
ERR_SSL_PROTOCOL_ERROR
Is this the end of your lifetime service?
PK
Pankaj K.
Fastest VPN has been the best VPN in my…
Fastest VPN has been the best VPN in my internet experience so far. I have been a been a long time user of the FastestVPN. Like anything technology related there are problems sometimes. But the thing is support is always there when you need it. And they are able to resolve complaints very quickly. That's what you need from a VPN.
Response from FastestVPNDec 23, 2024
Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with FastestVPN. Our support team is dedicated to providing quick assistance, and it's great to know that we've met your expectations.
Thanks,
FastestVPN Team
MA
Maria
ABSOLUTELY THE BEST customer service today
I needed customer support today to learn if there was a server in one of 4 different states specifically and my question was answered by Alden. It took Alden a few minutes to answer each of my questions, but I realize that the customer service techs for Fastest Vpn handle more than one chat client at a time, due to previous experiences with them so I just waited patiently for him to come back and answer my questions. I ended up asking Alden a total of 26 questions, and he was able to answer each one, with an affirmative reply or an explanation that I had asked for until the last one, which was to add on an upggrade he sold me and when I wasn't able to connect to the correct upgrade to click on he checked it on their site and it worked so he asked me to check again and when it stil didnt work, he reported it as non working and asked me to check back in 30 min or so as his supervisor was going to have the issue fixed right away. Alden was very polite, and courteous in every reply to me, and then made sure that he offered me an upgrade when he thought I might like to add that option, which by the time he answered all my questions, I realized I actually could use the upgrade, and was happy he reminded me of it. As always, once again my customer service experience with the techs at Fastest VPN was a very pleasant and helpful experience, like always. I truly enjoy having this specific company for my VPN needs, they come through anytime I need anything, with shining colors every time, and if I were scoring any of them on a scale of 1 to 5 with 5 being the best, I would give every one of them a 6!!
Response from FastestVPNDec 19, 2024
Thank you for your wonderful review! We’re thrilled to hear that Alden provided you with exceptional support and answered all your questions so thoroughly. It’s great to know that his assistance made your experience positive and that you found value in the upgrade he suggested. We appreciate your patience and understanding during the process, and we strive to provide the best service possible. Your loyalty to Fastest VPN means a lot to us, and we look forward to continuing to meet your VPN needs in the future!
Thanks,
FastestVPN Team