Elizabeth S.
If I could give it a big fat 0 I would.
If I could give it a big fat 0 I would. I contacted them at the END OF MAY regarding a payment to Doggoland which they said would be refunded in 3-7 working days, since then I have had one email telling me to wait as my bank may take longer to refund it to my account. The Halifax has done most transactions within a couple of hours so 7 working days is a long time, however still no refund, no response to the 24/7 chat and support message I sent 2 weeks ago or the email I sent telling them still nothing. In fact no response at all from the company and between it all we have registered my mums death and buried her all with no contact from this company. Save yourself hassle and use Paypal who imo give a far superior service
Response from FasterPayJun 29, 2022
Hi Elizabeth, We could not locate your account on our end. Currently, we are receiving a big volume of inquiries and transactions so there’s a delay in our response. However, you may send us a message through Facebook at https://www.facebook.com/fasterpay.ltd. Provide your email address or transaction ID — we will assist you immediately. We hope to hear from you.



