Idalys
There customer service is terrible
There customer service is terrible. They provided shipping dates on site but took more than a month. If you're looking to ensure great quality for you customers, like Fashion nova or Pretty Little Thing, this is not the place. The pictures on the site are misleading. The clothing size are not up to standards. Some Items were way to tight for a small or way to large for a small. I am currently trying to return the items and they are giving me a hard time. Definitely will never order here again after finding better options.
Response from FashionTIYMay 26, 2021
Sorry for the inconvenience. Due to the recent surge in orders, the processing time of some orders was forced to be extended. At present, the warehouse department has optimized the processing process to ensure that all orders will be shipped within 2-6 working days. It should be noted that because our products come from different production lines, the size standards are not completely consistent. Therefore, we have equipped a separate size chart for each product to help customers choose the right size. In the FAQ, we also advise customers not to choose a size according to personal habits. If you have more questions, please contact us through the Message Center in the FashionTIY app. Thanks for understanding.



