FashionTIYReviews of fashiontiy.com

Response from FashionTIYJul 24, 2021

Sorry for the inconvenience. We have notified the warehouse department to find the corresponding order based on your name. We attach great importance to the purchasing experience of every customer, and we will ask the warehouse department to deal with the questions you ask carefully. It should be noted that as a factory wholesale platform, all our products are at factory wholesale prices, and our prices for products of the same quality have obvious advantages. If you have high requirements for product quality, please choose higher-priced products on our platform, or contact us through Message Center before placing an order. We will do our best to provide you with quality services to develop together with you. If you have more questions, please contact us on the FashionTIY app through the Message Center. Thanks for understanding and waiting.

Response from FashionTIYJul 10, 2021

We are a factory wholesale platform. Since the products come from different production lines, the size standards are not completely consistent. To help customers choose the right size, we provide a separate size chart for each product, and we advise customers in the FAQ not to choose a size according to their personal habits. We can't find the corresponding order according to your name. If you have any questions, please contact us through the Message Center in the FashionTIY app, and the customer team will reply to you in time. Thanks for understanding.

Response from FashionTIYJul 10, 2021

No encontramos un nuevo pedido correspondiente a su nombre. Si tiene alguna pregunta, comuníquese con nosotros a través del Centro de mensajes en la aplicación FashionTIY y el equipo de atención al cliente le responderá a tiempo. Gracias por entender.

Response from FashionTIYJun 29, 2021

Sorry for the inconvenience. As a factory wholesale platform, all our products are factory wholesale prices, which can ensure that our prices have obvious advantages for products of the same quality. Due to the large number of orders received every day, the inventory of some products will be temporarily out of stock. The warehouse department will process the refund for the customer after confirming that the inventory cannot be recovered in a short time, so as to ensure that the customer's interests are not lost. If you have any other questions, please contact us through the Message Center in the FashionTIY app. The customer team will get back to you in time. Thanks for understanding.

Response from FashionTIYJun 8, 2021

We are a factory wholesale platform, and all products are factory wholesale prices. Since the products come from different production lines, the size standards are not completely consistent, so we provide a separate size chart for each product so that customers can choose the right size. At the same time, in the FAQ, we advise customers not to choose a size according to personal habits. Because we receive a large number of orders every day, the inventory of all our products changes dynamically. For products that are temporarily out of stock and cannot be shipped, we will process refunds for customers to ensure that their interests are not lost. If you have any questions, please contact us through the Message Center in the FashionTIY app. Thanks for understanding and waiting.

Response from FashionTIYJun 5, 2021

Sorry for the inconvenience. We are a factory wholesale platform, and all products are factory wholesale prices. As you know, our prices have obvious advantages for products of the same quality. Because different customers have different requirements for products, if you have high requirements for product quality, it is recommended that you choose higher-priced products on our platform. We receive a large number of orders every day, resulting in dynamic changes in the inventory of all products. For products that are temporarily out of stock and cannot be shipped, we will process refunds for customers to ensure that their interests are not lost. All product pictures are taken in kind, but due to the shooting angle and light, individual products may have slight visual differences. Thank you for your understanding. In addition, due to the high cost of international logistics and customs duties, neither customers nor us can afford the high transportation costs. Therefore, we do not provide return and exchange services for products without quality problems. If you have more questions, please contact us in the FashionTIY app via Message Center, and the customer team will reply to you within 24 hours. Thanks for understanding.

Response from FashionTIYMay 31, 2021

Sorry for the inconvenience. DHL reports that your two packages have been delivered to you. At present, the warehouse department is dealing with the replacement of some products for you according to the agreement with you and will ship it as soon as possible. If you have any questions, please contact us through the Message Center in the FashionTIY app, and the customer team will reply to you in time. Thanks for understanding.

Response from FashionTIYMay 26, 2021

Sorry for the inconvenience. Due to the recent surge in orders causing some impact on order processing, the warehouse department in optimizing the processing process. It is expected that the processing time will be restored to 2-6 working days in early June, and there will be no more delays in orders. For some products that are temporarily out of stock and cannot be shipped, please reply to us in the FashionTIY app through the Message Center, and the warehouse department will handle it for you as soon as possible. We apologize for the repeated message sent to you. At the same time, we will also require the warehouse department to continue to improve services to provide customers with better services and products. Thanks for understanding and waiting.