FashionTIYReviews of fashiontiy.com

Response from FashionTIYNov 12, 2020

Our warehouse department is in China, and all products will be delivered to you via DHL from China. According to DHL's instructions, your shipping address belongs to a remote area. DHL will require us to pay a remote fee of $24. As a factory wholesale platform, our low profit cannot be borne for you, and we have to close the order for you and give a full refund. You can confirm this issue to DHL. We hope to provide each customer with timely and fast transportation services, but due to the impact of the epidemic, currently only DHL can provide economical and fast transportation services. We are also looking for other suitable logistics service providers to better solve this problem. Hope our reply will help ease your dissatisfaction. Thank you for your understanding.

Response from FashionTIYSep 27, 2020

Sorry for the bad experience. Due to the spread of coronavirus, the order processing and shipping time has been longer than usual. In particular, international logistics has been severely affected by the epidemic, major international logistics companies have experienced a serious backlog, causing all packages to have to wait in line for shipping. For example, the delivery time of standard shipping has been extended from the previous 20 days to 50-60 days, and the freight rate has increased by more than 3 times. As our thanks, please contact us to get a free cash coupon, you can use it in new orders. Thank you for your positive feedback and patience.

Response from FashionTIYSep 27, 2020

Sorry for the bad experience. We have responded to you by email. If you have not received it, please check the Spam in your email. It should be noted that the products you buy are all currently sold in the European and American markets, and the sales volume is more than several thousand pieces. We did not receive a statement from the customer about the dissatisfaction with the product. FashionTIY is a multi-category factory direct wholesale platform and supplies various products for small and medium-sized wholesalers and retailers all over the world. All the items are at a reliable low wholesale cost under equal quality. Different quality and material have different wholesale prices. And also for different wholesalers and retailers, they have a different standard about the products' quality and price according to the different local markets. If you have a high requirement for the quality, material, color, etc., please make a trial order to test the business standard before mass order. Or please contact us and we will give you suggestions about the high-quality products. Thanks for your waiting.