FashionTIYReviews of fashiontiy.com

FashionTIY to SA, DON’T DO IT… Starting your own business is stressful enough, but receiving service like this is not worth it… I read everything on the website before placing the order, I contacted them, and all was well. The first issue I have is the shipping costs, when you check out your cart, they don’t add the shipping fee to that total, so you think you are spending X, when you need to prepare yourself for actually spending Y. And why is that a problem? Well, the shipping to SA is more than the order itself, I only found that our after I have already authorized the payment… So, I thought, let’s see what happens… (to put it into perspective, order = R3500.00, shipping R4200.00 – yes, I almost had a heart attack, because I still need to pay my duties and taxes.) Keep in mind you are also liable to pay SA duties and taxes, so really do the calculations before placing any orders with them… That' perfectly normal, but try to find out what the total will come to prior to shopping, even if you only get an estimation. The delivery time according to their website is bull, according to their site my package is marked as a “Priority Package” that means it should arrive in less than 3 weeks. While everyone conveniently still blames COVID for everything, my package was paid on 12.02.2021, they stated that preparations will take place on 19.02.2021. I was okay with that, because that meant my order will still arrive on 12.03.2021. Firstly they split my order into 2 packages (also not an issue) and on 10.03.2021, the status of both my packages changed to “shipped” and that they are waiting on the tracking number from the courier. Package one: 18.03.2021, still waiting on my tracking number and when I asked what is happening, I was told “…items are in the process of preparation, quality control, packaging and will be delivered to the logistics company ASAP.” Meaning it has not even been shipped yet… yes, this is absolutely ridiculous. Package two: 13.03.2021 it was collected by the courier only and I will receive it on 25.03.2021. I know there is nothing I can do about it, but I have spent a ton of money to get my business started, yet I cannot make a turn over or purchase new stock because I haven’t been able to sell anything, because I don’t have the merchandise to do so… So find an alternative supplier if you can! Or prepare yourself for a two – three month wait…

I was looking into buying but thank god I looked at the reviews. You can tell the company is writing their own reviews as it’s rated 5 star with all very similar wording, sentences and even on the same date or within a 3 day window frame. SCAM.

The customer service is awesome.

There shipping is flat out ridiculous.. Place my order February 18. Have not had any updates or communication from them. Package has showed ready to ship for a week now but has not went out. There customer service is a joke. Looks like I got burned out of 100 dollars..

One of the worst experiences ever... First of all, all these reviews are fake, and all those youtube reviews are paid, so do not believe them. Quality is terrible, shipping time is unbelievable, I received my package after 3 months. When I called customer service to ask for a refund, because I ordered 12 different products and received only 10, they said that they will give me 20 dollars coupons, which I could use if I buy for more than 200 dollars. Awful

To be honest, I'm really tired of the 'turtle speed' of the express here. but they completely changed that image. oh, if you are VIP membership then you can enjoy a lot of coupons as much as you can.

Wow after reading these low reviews im certainly taking my business somewhere that's reliable. Yes a business comes with ups and many challenges but not receiving packages, poor customer service and lack of communication is a definite no. So for this reason unfortunately i cannot conduct business with you and its a shame. I have seen great products to invest in.

When do you intend to send my order? I ordered on February 5 and i paid extra for fast shipping... I am very desappointed because on the one hand, I discovered AFTER paying my order that there was a preparation period of 2 weeks and even after these 2 weeks, it is still not sent. I wanted to order test samples but of course, I will not embark on a business with Fashiontiy ... Please give me a very quick feedback because I will open a Paypal dispute.