Annette
Excellent service and fast delivery
Excellent service and fast delivery. Communication with customers is prompt and the products sold are exactly as described and of excellent quality.
www.fashionablecanes.com | Welcome to the Fashionable Walking Canes Facebook page! Cane Users and Collectors Welcome. Customer Service: 1-800-887-5185
Fashionable Canes (fashionablecanes.com) has 295 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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295 approved reviews, newest moderated first
Annette
Excellent service and fast delivery. Communication with customers is prompt and the products sold are exactly as described and of excellent quality.
Dimitri C.
Beautiful canes, fast delivery all the way to Sydney Australia, well packaged for the ride, very fair price
Carl F.
It arrived very fast, faster than I was expecting. Packing was excellent, I note that because it is a glass like knob. It looks great, even better than expected. The skull in the black knob is striking. Rich black color on the shaft, it's elegant as well as really cool looking. I'm already looking on the site for another new one to start a collection. I am extremely happy with all aspects of this purchase and I will be purchasing more.
Gail
Cane arrived along with the extra accessories I ordered. Exactly as shown online. Satisfied customer!
Mike P.
First class experience. I would highly recommend this company to other purchasers.
Daniela Di L.
I bought 5 canes and had them shipped to Italy to my parents. I paid for international shipping according to the rates on their website. The Italian custom emailed me after several days declaring that the paperwork was insufficient and incomplete, consequently they had stopped the packet. I called Fashionable Canes and told them to take care of the problem, to refund me or to talk to a manager. They refused to do all of the above and declared that now I was responsible for the shipping. I am disgusted with this company, if I buy and pay for a product I expect to enter in possession of the product, not to have to be in charge of the shipping or the problems deriving from bad filing of paperwork from their part.
Response from Fashionable CanesSep 21, 2017
After the customer worked with the office manager, it was determined that this was a misunderstanding. The paperwork filed by Fashionable Canes was correct, but the Italian customs’ office was requiring extra paperwork to be filled out by the recipients and that was not made clear to them. After looking at the paperwork and translating Italian language through Google, we were able to direct this customer on how to complete the needed paperwork and be able to receive the package.
Andrew S.
I have 5 canes from this company and each one is beautiful, unique, and made of the best quality. I think a cane is a necessary and wonderful accessory that should compliment a mans appearance. I receive numerous compliments. Support staff was helpful as usual. Thanks.
Response from Fashionable CanesSep 21, 2017
Andrew, Thank you for your review. We started our company in 1999 and have tried really hard to strive for the best in class service for our customers. It means a lot to us when people let us know we are doing a great job. Thanks and I am glad to hear you love your walking cane!