Fascinating Nights Reviews | Read Customer Reviews of fascinatingnights.com

Fascinating Nights Reviews | Read Customer Reviews of fascinatingnights.com

Fascinating Nights reviews

82 approved reviews, newest moderated first

Aroha U.
Jun 8, 2024
Good quality items but unfortunately…
Good quality items but unfortunately just another company contributing to fast fashion. I was unable to exchange my items and had to cut them up despite being brand new, what a waste.
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Emma D.
Jun 4, 2024
Very happy customer!!
I was a bit dubious at first as some of the reviews were not great, UNTIL I recieved my shipment. I brought 5 pieces. All were amazing. It arrived in 8 days from the moment I clicked and paid. It was so good and I was so impressed I ordered another 3 items right away. Super happy. Good quality. All round happy customer!!
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Miranda F.
May 25, 2024
Total sham
Total sham - never arrived.
Response from Fascinating NightsSep 21, 2024
Thank you for your feedback. I’m sorry to hear that your order hasn’t arrived, and I understand how disappointing this must be. To assist you effectively, we need your order information to confirm the status of your shipment. Unfortunately, without that information, we can’t investigate or provide specific updates. If you’re willing to share your order details, we’d be happy to look into this for you. Your satisfaction is important to us, and we appreciate your understanding as we try to resolve this issue.
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Irina C.
Apr 26, 2024
No refunds. Bad quality. Resell scam from Shein/temu, etc
The inability to get a refund for any of their items is ludicrous. The quality is poor. They are buying and then upcharging from cheap sites. Granted I didn't look at the return policy because there was a banner at the top saying free returns, but they only offer store credit. I don't want anything from them. Malicious greediness.
Response from Fascinating NightsSep 21, 2024
Thank you for your feedback. I’m sorry to hear about your dissatisfaction with your order and our return policy. We take your concerns seriously, but without your order number, we’re unable to verify your claims or assist you effectively. Our goal is to provide quality products and transparent policies, and we strive to ensure our customers are informed. While we do offer store credit for returns, we encourage customers to review our policies before purchasing. It's important to note that many brands can copy our designs and release lower-quality versions, which can lead to confusion about the quality of our products. If you’re willing to share your order details, we’d be happy to look into this further and assist you in any way we can. Your satisfaction is important to us.
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Anonymous
Apr 26, 2024
Scam?
Nothing was wrong with the purchase - it came on time and I received everything I had ordered however I noticed that the quality isn't great. Did some research and I found the products I had ordered on Amazon so that's a shame. Definitely my fault for not looking sooner but I'm pretty sure this site is just upselling Amazon products by a lot. Don't shop here.
Response from Fascinating NightsSep 21, 2024
Thank you for your feedback. I’m glad to hear your order arrived on time and that you received everything you ordered. However, I’m sorry to learn that the quality didn’t meet your expectations. We take pride in offering unique, high-quality items and strive to ensure our products stand out from lower-quality imitations. Unfortunately, many brands can copy our designs and sell lower-quality versions at a reduced price. We appreciate your insights and encourage customers to explore the authenticity and quality of the products they purchase. If you have any specific concerns or would like to discuss this further, please reach out to us. Your satisfaction is important, and we value your feedback. Thank you for your understanding!
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Jessi S.
Apr 15, 2024
Took 15 days just to get my item
Took 15 days just to get my item, 12 days for them to actually get it moving and one of the items wasn't anything near what I ordered. One was great I will give then that but overall it was a terrible experience and I definitely won't use them again. I highly recommend anywhere else but this site
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India B.
Apr 15, 2024
Bad communication
Can’t talk to anyone. I place an order, tried to contact them through email and got no answer back, tried to talk to them through the customer service and no help again. Trying to track my order and can’t. No contact number. Don’t even know where is the order coming from. Disappointed because I have a special occasion and I have no idea if it will be delivered before the date or not.
Response from Fascinating NightsSep 21, 2024
Thank you for your feedback. I’m sorry to hear about the delays with your order and understand how frustrating this must be. We aim to provide timely updates and resolutions, and I apologize if our communication has not met your expectations. However, we’ve requested your order number to investigate the issue further, but we have not received that information. Without it, we’re unable to verify your claims or assist you effectively. If you’re willing to share your order details, we’d be happy to look into this for you and work towards a resolution. Your satisfaction is important to us, and we appreciate your understanding as we try to address your concerns.
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Nicola D.
Apr 7, 2024
Amazing quality 👌🏽
I received my order today, I emailed this company in regaurds to the delivery and they replied back real quick with a reply I’m so pleased with my items and the quality is perfect quality and the fit Is amazing. I found this website on a instagram, il be ordering again 💯
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