Fascinating NightsReviews of fascinatingnights.com

First order was defect and waiting for replacement

The lingerie is beautiful don’t get me wrong but I do believe the packaging could be better especially since you spend so much on so little fabric

The items looked better on the pictures than in real life so I chose to return but was issued a gift card instead of a refund, which I was not happy about. But customer services eventually stepped in and issued me a full refund. Good service. I would have put more stars if the items purchased had been a better fit.

10/19 update- after reaching back out to their customer service noting how the item still hadn't moved (according to the tracking link), they did respond and apologized for the delay. They also said they would escalate my order, and true to their word, it arrived 5 days later. The items were in great shape and was as advertised. I appreciate the company making it right in the end, but 22 days from initial ordering to receiving delivery is a bit excessive considering it was shipping in the US. 10/9 - So far, not impressed. I placed my order almost two weeks ago, never received an email stating it had shipped but realized I could find “tracking info” by clicking my original order confirmation email. The tracking info kept saying it was at a partner shipping facility and USPS was still awaiting the item. It has been “updating” almost daily with the same info, and says pending. After 10 days, I emailed their customer service email requesting an update on if the order had shipped and when I could expect the tracking to update. They responded with a generic copy paste response saying the order had shipped and included a tracking link. They didn’t not answer my inquiry as to why it keeps saying it’s pending and stuck in the same location (Jamaica, New York). I have sent a follow up email asking for clarification but at this time, I cannot in good faith recommend ordering from this website. We’ll see if my order actually arrives before the end of the month.