Blain's Farm & FleetReviews of farmandfleet.com

I went to FF Appleton Wisconsin to buy a firearm advertised on the website. The salesperson Jesse and his sidekick Jacob were very rude and not helpful. The gun I wanted was not in stock. They did nothing to assist my purchasing effort. Horrible experience. NEVER shop FF again.

If I could give zero stars I would. Avoid like the plague. If you order something and FedEx loses it (extremely common during this pandemic in my experience) they will refuse to process a claim with FedEx and refund you. You will be left without the money you paid and without the product. I had to file a complaint with the BBB. Order from literally anywhere else!

I purchased three large bulk container from this company. Upon their arrival I found that FedEx had severely damaged one in shipping. Upon contacting Blain about the problem and sending them pictures as requested I received a refund. I am very pleased with my interactions with this company. Everyone that I talked to was polite and courteous. The only reason I didn't give them 5 stars is because I feel that the containers could have been packaged better. Order # 15918028 Robert

August 4th 2020, i placed a review that was horrible regarding Waukesha's Blain's Farm & Fleet, nobody from the store or corporate chose to contact me and make things right. Horrible customer service.

I just had the worst customer service experience at farm & fleet in the returns department at Eau Claire just now. 6:45p, heavy set woman. Yikes, farm & fleet, I was about to send $175 and considering $450 worth of striker gear, but I wasn’t able to return a $30 unused tip up. It’s not really that big of deal, but the way I was treated after I was just told I could exchange it: beware of this particular woman. Yikes

I placed an order on 12-17-2020. The order went through and in minutes I received an email stating that the order was cancelled -- no explanation at all. I called their 800 number and spoke to a representative that said she would send an urgent notice to have "corporate" contact me within 48 hours. After 48 hours, with no phone or email contact, I called back and spoke to another representative that said she would have to contact "corporate" and have them contact me. It appears they have no clue and just give you a canned response. I was trying to purchase some last minute gifts, but by the time I hear from them Christmas will have passed! I will go elsewhere to purchase my items. Overall I would give them zero stars, but you have to give at least one star to leave a review.

I ordered an item and 2 days later got an email about it being cancelled so I ordered from another retailer. I was told that it was cancelled because they couldn't verify my credit card. I verified it and ordered another one of the same item. Same issue, but the representative told me, when I called again, that the card had been verified and I could ignore the cancellation email. The website showed the order was in progress. Over a week later I got another email that it had been cancelled even though it is listed on the website as in stock. I finally gave up and paid $25 more and purchased from Amazon. Will not attempt to do business with this company again. Great prices, but you won't get the product.

Frustrating experience after checking on line for an item The closest store is 1 hour away. I checked for y=the item the show 12 in stock at RW1. So after driving there I can't locate the item. I get help he tells me they have 12 in stock 1/2 house later he and the mgr. let me know it must be a computer mix up. They do not have them. So in the way out I buy a different item pay for it then I'm told the are out of them but I can by the floor model. DO I get a discount because its a floor model mgr says no! That doest'r seem right. Not happy I buy the item and was told to drive to the pick up area long the side of the store. Which I do. I'm the only car in line. I go in give the pick up slip to the attendee. He says I go get you item. Then 2 cars pull up behind me. Hw says pull over to bay 1 and I'll get you item. I wait and wait looking back he is now loading the car that pulled up behind me. I walk back wait until he has finished the loading. I ask the attendee wasn't I next in line? He says yes but I'm here alone. I replied I understand but weather you have 1 or 5 working does not change the fact I was before the costumers behind me. he says you are right I'm sorry and finally loads me. What a bunch of crap. Going there was a frustrating experience.