Sabrina
Scammers
Scammers! I booked a flight through fares journey for $775.97 , after booking I received a call from them telling me that the basic fare I booked was not available anymore and I have to pay more now. I told them that if the flight is not available anymore at that price to cancel it, they responded that if I would cancel I would have to pay a cancellation fee . What ? Either way the prices they post on their website are not the real prices and you will end up paying more . Total scammers….
Response from FaresjourneyJul 8, 2024
We deeply regret the frustration you've encountered with your booking experience. Please accept our sincerest apologies for any inconvenience caused. Your feedback is valuable to us, and we take allegations of this nature seriously. To resolve this matter promptly, could you please provide us with your booking details via private message? We assure you that we will thoroughly investigate this issue and take appropriate actions to address your concerns. Once again, we apologize for falling short of your expectations and thank you for bringing this to our attention.