fanytel.comReviews of fanytel.com

NOT WORTH IT

Avoid this service at all costs. This has been one of the most frustrating experiences I have ever had with a virtual phone number provider. I had been using my UK number for several months without any issues. When it was time to renew it, I paid the renewal fee. The payment was accepted, and credits were added to my account. However, immediately afterwards my UK number disappeared and the app started showing "Not Registered." I contacted support expecting a quick resolution, but instead I received contradictory and unhelpful responses. First, I was told it was a network issue. Then I was told to buy the number again, even though I had already paid. Later they simply pointed out that I had credits, completely ignoring the fact that my number had vanished. To make matters worse, I paid again to purchase additional credits, and those disappeared as well. In total, I have paid around £4 within a single week, yet I have neither a working number nor reliable access to the credits I paid for. I provided screenshots, payment proof, and explained the issue multiple times, but I still have no proper solution. Instead of investigating the account or restoring the service, support kept giving generic replies that did not address the actual problem. Based on my experience, I cannot recommend this service. If you depend on your virtual number for business, verification, or important calls, think carefully before trusting this platform. I hope the company takes responsibility, restores my account, or issues a full refund.

GOOD SUPPORT!

A++ Service , No matter what issues I have with Fanytel they always happy to resolve it. Would highly recommand this company.

Fanytel is one of the best app I have ever seen. Tested and trusted. Customer service always active to assist you at all times.

This is the worst app I've ever used in my life. I don't recommend trying it.

I paid for a UK virtual number from Fanytel specifically for WhatsApp verification. After payment, the number was assigned to my account, but later it disappeared completely from my dashboard. I contacted their support, sent screenshots, my invoice, and proof of payment, but my issue has not been resolved. I paid for a service that I can no longer access. From my experience, I cannot recommend Fanytel. Losing access to a purchased number without a timely resolution is unacceptable. If you need a virtual number for an important purpose, I would suggest looking for another provider.

I purchase many numbers from Fanytel before but now they have poor service opt not coming and calls automatically transfer to voicemail