Benjamin A.
Serious privacy and security concern — I no longer trust this service
I have been using Fanytel for more than a year, but today I had an extremely concerning experience. A US number has been assigned to my account for over a year, and I have already paid for it nearly a year in advance. Today, I suddenly discovered that someone else had apparently activated a Telegram account using this number. This is extremely disturbing. The number is supposed to be assigned to me, so I should be the person receiving SMS verification codes sent to it. Yet somehow, another person appears to have received or otherwise obtained access to the verification needed to activate Telegram with my number. Telegram is simply the case I discovered. I have no way of knowing whether the number has also been used to register or access accounts on other services. This raises very serious questions about how Fanytel manages numbers that customers are actively paying for. If a number assigned to a paying customer can somehow be accessed, reassigned, or used by someone else, then relying on that number for account verification becomes a major security risk. After this experience, I have completely lost confidence in the service. I am now concerned about every account connected to my Fanytel numbers and whether those accounts could potentially be compromised without my knowledge. I expect Fanytel to investigate this incident seriously and explain exactly how another person was apparently able to activate Telegram using a number that has been continuously assigned and paid for under my account.
Response from fanytel.comSep 5, 2026
Please accept our apologies for the inconvenience caused. We request you to please share details of your issue with our support team at [email protected] .