fanytel.comReviews of fanytel.com

I have been a loyal customer of Fanytel for a long time. I previously purchased US virtual numbers multiple times with absolutely no issues—SMS verification worked perfectly, and I could log into various apps easily. However, my experience this year has been a complete nightmare.After my 1-year US subscription ended, I decided to purchase a UK virtual number ($16) because it had fewer restrictions. Right after the purchase, I tried to register it on Telegram and WhatsApp. To my shock, both apps repeatedly stated that the login code had been sent to "another active device." This meant Fanytel sold me a recycled number that was already actively being used by someone else!Furthermore, the number was completely defective; even when I requested the code via SMS, not a single text message arrived in the Fanytel app. I even tried using it on other platforms like OpenAI (ChatGPT). While no one had registered an account there with this number, the Fanytel app still failed to receive any verification SMS.I immediately reached out to their support (which is only available via WhatsApp), but after 4 days, they didn't even read my messages. Since my previous US number was about to expire and I urgently needed a working replacement, I thought canceling the broken UK number might allow me to get a new one.However, after canceling it, I realized they do not refund your money at all—not even as an in-app credit balance! I bought a completely broken, recycled number, received zero support, and they just pocketed my $16. I messaged them about this unfair policy, and my messages are still being completely ignored.Avoid Fanytel if you need a reliable UK number or any customer support. They will sell you a dead line and steal your money!

The basic function of receiving texts and calls does not work, which negates the entire reason for spending money on this app. I have no idea how this app could have received 5 stars from any consumer. I tried making 5 calls; 1 call went through and the other 4 just failed sliently with no warning. Then I received a captive modal in the Fanytel website applicaiton that said "application not registered" despite having purchases ample credits just today. It feels like experimental tech from a company on its way to providing VOIP text and voice services that has not arrived yet. I appreciate the effort, but they should not be charging full retail price for a service that simply does not work as intended at all.

Very good customer care service

Great customer service. Affordable price . 100% trusted

Best app for virtual numbers

my phone was stolen on the day i was supposed to renew my number which made me not to renew it when i got a new phone to use that was when i remembered my paypal account is my UK number long story short they just helped me restore the number.... thank you fanytel But am yet to receive my login code from Paypal

Excellent service and great experience! The team was professional, responsive, and delivered high-quality work. Highly recommended—I’m very satisfied with their service and would definitely work with them again.

Easy to set up, works as described - no issues receiving any SMS. Customer service quick to respond and sort issues.