Fanytel offers virtual US, UK & Canada phone numbers for ultimate privacy and business control. Enjoy international calls & SMS at affordable prices too!
fanytel.com (fanytel.com) has 164 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Website
fanytel.com
Category
Computers & Phones
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 85% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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I experienced one of the worst experiences in my life with this app. They provided me with a phone number that belonged to a criminal (literally). I was getting calls from many of his contacts about stuff related to his activities. I contact the support about this issue 7 days ago but I haven't received a response till now, which is totally unacceptable for such situation!!!
FA
Feroz A.
Total data loss after adding $5 credit and re-login
Worst Experience – Data Disappeared After Adding Credit!
Extremely disappointed with this service. Today, I added a $5 credit to my account, but right after logging out and logging back in, all of my previous data, history, and records completely disappeared!
Losing user data after making a payment is unacceptable. It feels like a severe system glitch or a total lack of account security. Very terrible system and useless customer support experience.
Absolutely do not recommend this platform! Stay away if you value your data.
AA
aarush
This app is a scam
This app is a scam, they are good at looting people. I recharged with 9.99$, but i never got the credits and their customer refused to refund my money.
US
user
When renting a phone
When renting a phone, they sometimes double or even triple the price and fail to correct the error later—essentially making an unfair profit. Furthermore, deposited funds don't show up in the account immediately; they insist on seeing a picture of the transaction on the credit card statement (why do they even do that? No other place has such a policy).
MA
maziar A.
Their support never answer to clients
Their support never answer to clients . If support is important for you , it's not good company for you
BS
Bilal S.
For WhatsApp it is complete useless
For WhatsApp it is complete useless, WhatsApp not registering on their numbers, so if you are planning to make the WhatsApp on fanytel numbers then please don't buy it.
BA
Barghiiiz
I was using their service and it's…
I was using their service and it's working fine but there no place to reach support, the only way is their WhatsApp number which they didn't even get online for at least 5 days, I leave a message there and nobody replied me back and they even didn't get my message, if you're using their service and lose anything THERE IS NO SUPPORT, you can't contact with them anywhere
Response from fanytel.comSep 30, 2026
We apologize for the difficulties you experienced while registering with us. If you would like some assistance or additional information, please contact us at [email protected] .
AA
Alireza A.
Unusable recycled numbers, broken SMS system, and zero customer support!
I have been a loyal customer of Fanytel for a long time. I previously purchased US virtual numbers multiple times with absolutely no issues—SMS verification worked perfectly, and I could log into various apps easily. However, my experience this year has been a complete nightmare.After my 1-year US subscription ended, I decided to purchase a UK virtual number ($16) because it had fewer restrictions. Right after the purchase, I tried to register it on Telegram and WhatsApp. To my shock, both apps repeatedly stated that the login code had been sent to "another active device." This meant Fanytel sold me a recycled number that was already actively being used by someone else!Furthermore, the number was completely defective; even when I requested the code via SMS, not a single text message arrived in the Fanytel app. I even tried using it on other platforms like OpenAI (ChatGPT). While no one had registered an account there with this number, the Fanytel app still failed to receive any verification SMS.I immediately reached out to their support (which is only available via WhatsApp), but after 4 days, they didn't even read my messages. Since my previous US number was about to expire and I urgently needed a working replacement, I thought canceling the broken UK number might allow me to get a new one.However, after canceling it, I realized they do not refund your money at all—not even as an in-app credit balance! I bought a completely broken, recycled number, received zero support, and they just pocketed my $16. I messaged them about this unfair policy, and my messages are still being completely ignored.Avoid Fanytel if you need a reliable UK number or any customer support. They will sell you a dead line and steal your money!
Response from fanytel.comSep 5, 2026
We’re sorry to hear you’re dissatisfied. Please understand that our goal is to provide a reliable service, and many of our users continue to use Fanytel successfully.