FandangoReviews of fandango.com

DO NOT USE THIS COMPANY THEY ARE THEIFS ! If you use gift cards you purchased with your own money and for some reason can’t make the showtime cause stuff happens id imagine you would also not have time to switch the ticket times BEFORE that original showtime ,logically one would think it shouldn’t be a problem to simply request to switch to s different showtime and date since it is your money and you never used it right ? Wrong they won’t refund your Mineh or even switch the movie times because you didn’t change the tickets BEFORE the showtime ??? Which is a SCAM ! If you can’t make the showtime at all how and why would you have time to switch the tickets ? You guys suck ! My children now loose a childhood experience because of your “policy “

Had to contact customer service because the mobile app said I had already used the promo code that was just issued. Customer Service was horrible! I was basically told that even though the app may have screwed up, I would lose all the dollars associated with that Promo Code.

DO NOT USE APP! COMPLETELY THE WORSE CUSTOMER SERVICE! Had to give 1 star to write review but they really deserve negative stars. They do not know the meaning of customer service. Don't expect anything but wasting your time if you need to contact them.

Unless you really know what you are doing on the app, don't bother. Even when the app screws up, the company won't fix or make it right. You're out of luck and out of $$. Shameful. No benefit of the service, whatsoever, especially after they take their fees for tickets purchased.

Service is bad and customer is worse. I am waiting 2 months for a resolution on a code. I have made over 4 calls, 13 emails, 5 online chat support calls with NO resolution.

I rated one star because I couldn’t write a review without at least one. I purchased gift cards to send for Christmas, needless to say the postal service lost the package. After a month and a half they haven’t found it, so I contacted Fandango to check to see if the cards have been used so they could be replaced. I was told they can’t do anything because they were purchased through a retailer. Pretty shoddy business practice!!!! Don’t purchase Fandango, if you feel you must, don’t purchase from a retailer!

Can't watch a movie I rented on my TV. Can't get customer service to answer. It's confusing, frustrating, and not worth the effort or money! I'm going back to Amazon Prime. (or anything other than this)

If I could give 0 stars I would. These pieces of shi* suck. Wouldn't give me a refund after I send them a message and had to leave the country for vacations. Fukn a ss holes. Scammers!